Congratulations to Jamaica Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.
The hospital’s Person-Centered Care Department created the C.A.R.E award program to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after being provided with excellent and compassionate care.
Criteria for the award require that recipients exemplify G.R.A.C.E:
G- Gracious: Having a courteous and kind demeanor.
R- Respect: Treating others the way they want to be treated.
A- Assisting: Anticipating needs and concerns (example wayfinding).
C- Communication: Talking to patients and family members according to their health literacy.
E- Empathy: Using the patient’s perspective, making the patient feel understood, ensuring that their feelings are validated.
We congratulate the following employees, and thank them for their contributions to making Jamaica Hospital a high-reliability hospital that focuses on patient-centered care:
Andrea Azarcon
Katrina Bencio RN
Marva Gibbs-Joe
Travis Homes
Dr. Maria Del Carmen Valdes Bracamontes
Oksana Galibova CNM
Leyya Pootoolal RN
Michele Popowytsch RN
Hibbert Orayne
Roman Yagudayev RN
Yolanda Zhanay RN
Julie Mariano RN
Jerome Montano RN
Paola Guevara RN
Dr. Zoran Lasic
Laylo Rashidova RN
Tanisha Placide RN
Ping Ren RN
Merle Pike RN
Dr. James Kolodny
