Jamaica Hospital Hosts Town Hall on MediSys and MSK Clinical Collaboration

Jamaica Hospital Medical Center hosted a town hall to provide more information about the new clinical collaboration between the MediSys Health Network and Memorial Sloan Kettering Cancer Center (MSK). The town hall was held both in-person in Jamaica Hospital’s “D” Building and virtually for attendees at Flushing Hospital Medical Center.

Several presenters spoke about how this collaboration would help bring world-class cancer care to patients in Queens and discussed plans for the future of the partnership in detail. The first phase of the relationship is expected to bring a robust new oncology program to the network, as well as opportunities for patient participation in clinical trials.

David Pfister, MD, Chief of the Head and Neck Oncology Service at MSK and Associate Deputy Physician-in-Chief of Strategic Partnerships, spoke at the event about his enthusiasm regarding the future of MSK’s collaboration with MediSys and the objectives it is being designed to achieve. “The goal of the collaboration is to provide the highest quality cancer care locally,” said Dr. Pfister. “Central to our strategy is for MediSys to improve and grow its own cancer program with MSK’s assistance.”

Dr. Sabiha Raoof, Chief Medical Officer and Chairperson of Radiology at MediSys, also spoke at the town hall, outlining the importance of resources for patient navigation and how her own experiences as a breast cancer patient at MSK showed her how essential this aspect of care is for the program.

“My experience receiving cancer treatment taught me how complex it really is to navigate health care. It took a whole team to ensure I received the best care possible,” said Dr. Raoof.

Dr. Rosa Nouvini, an Assistant Attending and Junior Faculty Council Vice Chair at MSK as well as a key figure in building the MediSys oncology program, also spoke briefly about her experiences treating patients as part of the collaboration so far.

“Personal connections that help to better understand patients’ life experiences and barriers to health care are an important part of how we offer the best cancer treatment possible,” said Dr. Nouvini. “It’s been amazing to bring that approach and the quality of MSK’s cancer care to MediSys.”

The partnership between MediSys and MSK is ultimately expected to significantly reduce socioeconomic, language, and education-related obstacles to quality cancer care for the diverse population of over 2.4 million Queens residents. “This is a terrific partnership,” said Bruce J. Flanz, President and CEO of the MediSys Health Network. “Our culturally and ethnically diverse patient population will gain access to world-class cancer care not only now, but for generations to come.”

The MediSys Health Network Announces Collaboration With Planetree International

Jamaica Hospital Medical Center and Flushing Hospital Medical Center are proud to be two of only 12 hospitals chosen to participate in a 24-month collaborative program that will help the MediSys Health Network reach its goal of delivering the highest level of patient-centered care.

The program, which is being funded by the NYS Health Foundation, will allow both hospitals the opportunity to work with Planetree, an international, non-profit organization that facilitates patient-centered care in a healing environment.

According to the program, over the next two years, Planetree will partner with Jamaica and Flushing Hospital by offering a full spectrum of services to help them develop a path to providing person-centered care. Planetree will be assisting the MediSys hospitals by providing assessments to better understand our organization’s culture from all perspectives and offering coaching and training to help us develop, implement and maintain a range of person-centered care strategies. At the end of the 24-month collaborative, both hospitals hope to achieve Planetree Bronze Designation.

It has been proven that hospitals that are dedicated to patient-centered care have experienced many benefits, including:

  • Higher Quality of Care
  • Improved Patient Outcomes
  • Lower Readmission Rates
  • Shorter Lengths of Stay
  • Higher Patient Experience Scores
  • Increased Employee Satisfaction & Retention
  • Improved Reputation

Planetree’s mission to “inspire caregivers to make patients true partners in their care, meeting their human needs and improving outcomes” is in perfect alignment with the goals of the MediSys Health Network as it has been our main focus over the last several years to improve the patient experience.  “We are very excited to have the opportunity to work with Planetree. We hope that this collaboration will inspire a network-wide culture change to patient-centered care excellence” states Emilia Escamilla-Rebaza, RN, Director of Person-Centered Services.

Please stay tuned for more information about the Planetree collaborative.

MediSys Celebrates National Doctors’ Day

In 1991, President George H.W. Bush signed a proclamation that recognized physicians for the work that they do. This day, now known as National Doctors’ Day, is celebrated on March 30th and was created to thank physicians for their tireless contributions to our well-being as a society.

This year, the MediSys Health Network celebrated this national observance by hosting a special breakfast to honor our doctors. On Wednesday, March 27th, doctors at Jamaica Hospital were treated to a feast and the following day, Flushing Hospital doctors received a morning meal in their honor. Both events were hosted by Bruce Flanz; President and CEO, Dr. Sabiha Raoof; Chief Medical Officer, and many other hospital administrators who all showed their appreciation to our physicians. In addition to being treated to a delicious breakfast, every doctor at both hospitals received a gift for their hard work and dedication.

The MediSys Health Network is grateful to the hundreds of physicians who work in many different areas and contribute to the wellness of the men, women, and children in our communities.

Veterans Honored at Flag Raising Ceremony at MediSys Clocktower

On Friday, March 22nd, a special flag raising ceremony was held at MediSys Clocktower in honor of the men and women who served bravely in the Vietnam War.

Senator Joseph Addabbo, who generously donated the flag, conducted the ceremony outside the Clocktower Building. The event was attended by Assemblyman Mike Miller, Councilmember Robert Holden, Deputy Inspector Courtney B. Nilan of the 102 Precinct, Police Officers from the 102 Precinct, Frank Gulliscio, District Manager of Community Board 6, as well as many local veterans who were grateful to be honored.

At the top of the Clocktower Building, which has been designated as a historical landmark, is a flagpole that sits at one of the highest points in the area. Since the medical center moved into the building over 20 years ago, Jamaica Hospital has been proud to have the American flag fly high above it.

The responsibility to raise the flag each time has been that of the center’s manager, Patrick Rudden. As he has done for many years, Mr. Rudden once again climbed to the top of the MediSys Clocktower Building to raise the flag to a delighted crowd’s applause.

Thanks to everyone who made this flag raising event such a special occasion.