The CARE Award program recognizes employees who receive positive written remarks from patients or their families for providing high-quality and compassionate care.

The criteria for the award are:

C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.

A: Advocacy- Ensuring quality care is given and the safety of the patients and environment is maintained.

R: Respect-Greeting or speaking to others in a kind and respectful way.

E: Engagement- Making individuals feel valued, important, and recognized.

Please join us in congratulating:

1. Seena Mathew, RN – Jamaica Hospital

2. Shi-Wen Lee, MD – Jamaica Hospital

3 . Michael Simmons, MD-  Jamaica Hospital

4. Ericka Foster- Flushing  Hospital

5. Manuel Lopez, MD – Flushing Hospital

6. Anna Mai, MD – Flushing Hospital

7. Aphrodite Tzikas – Flushing Hospital

We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.

Each year, the Injury Prevention & Violence Interruption Program within the Department of Surgery and Trauma at Jamaica Hospital Medical Center organizes a summer Back-to-School supply drive. This initiative supports local children and families as they prepare for the upcoming school year and reflects Jamaica Hospital’s commitment to community wellness beyond clinical care.

Donations are primarily collected through Jamaica Hospital employees across multiple departments, who donate:

• Backpacks
• Notebooks and composition books
• Pens and pencils
• Crayons and colored pencils
• Markers
• Folders and binders
• Glue sticks
• Calculators
• Pencil cases
• Other essential classroom supplies

This year, thanks to generous donors, over 293 backpacks were filled with school supplies and distributed at the Trauma Department’s annual School Supply Giveaway event, which was attended by hundreds of children and families.

Every backpack distributed at the giveaway represents a child receiving the tools needed to learn, grow, and succeed. The continued success of the Back-to-School Drive highlights the compassion and generosity of Jamaica Hospital staff. Through the collective efforts of our hospital leadership, departmental staff, and community partners, we have made a meaningful impact on the lives of local children and families as they prepare for a successful school year.

Thank you to everyone who helped make this year’s drive and giveaway a success!

Congratulations to the MediSys Health Network’s Safety Excellence in Infection Prevention (SEIP) award winners.

The SEIP award recognizes employees who contribute to the success of infection control initiatives.

The criteria for the award are:

S: Surpasses above and beyond expected job responsibilities related to infection control.

E: Enforce actions that support best practices in infection prevention.

I: I do the right thing, even when no one is looking.

P: Performs awesome acts of safety related to infection prevention.

We thank the following team members for leading by example and doing their part to reduce the risk of infection transmission:

1. Tenzin Yangdon, RN – Jamaica Hospital

2. Joanne St. Robert, PA – Flushing Hospital

The MediSys Health Network cultivates a culture of safety by prioritizing infection control and prevention. All employees play a crucial role in preventing the spread of infections, and their contributions to safety are highly valued.

Good Catch awardees receive recognition and a certificate of excellence for their efforts in preventing accidents. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling, or reporting a significant change in a patient’s status.

Please join us in congratulating the following employees on their Good Catch:

1. Jazzmin Walton, RN- Jamaica Hospital
2. Sadhya Khadka, RN- Jamaica Hospital
3. Lenworth Barnett, Tech – Jamaica Hospital
4. Nada Malik, Tech- Jamaica Hospital
5. Nathali Ceballos-Duque, RN – Jamaica Hospital
6. Jungseung Shin, RN – Flushing Hospital
7. Bertha Zhagui, MA -Flushing Hospital

By identifying problems before they became patient-safety issues, our awardees have helped our hospitals provide excellent patient care. We thank them for being exemplary team members and contributing to our goal of being a high-reliability network.

Please join Jamaica Hospital Medical Center’s Department of Surgery and Trauma for its 12th Annual Back-to-School Supply Drive! This initiative supports students in our community by providing essential school supplies. We are collecting donations to help ensure every student is well-prepared for the school year.

Please scan the QR code to view the wishlist.

Thank you for your support!

The CARE Award program recognizes employees who receive positive written remarks from patients or their families for providing high-quality and compassionate care.

The criteria for the award are:

C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.

A: Advocacy- Ensuring quality care is given and the safety of the patients and environment is maintained.

R: Respect-Greeting or speaking to others in a kind and respectful way.

E: Engagement- Making individuals feel valued, important, and recognized.

Please join us in congratulating:

1. Glenda Lee – Jamaica Hospital

2. Dorothy Zak – Jamaica Hospital

3 . Benjamin Hartley, MD-  Jamaica Hospital

4. Maria Ramirez – Flushing  Hospital

5. Jimena Grimaldi – Flushing Hospital

6. Angela Correa – Flushing Hospital

7. Ingrid Defreitas – Flushing Hospital

8. Gabrielle Medina – Flushing Hospital

9. Maria Smilios – Flushing Hospital

10. Estefan Andino – Flushing Hospital

We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.

The MediSys Health Network, which includes Jamaica Hospital Medical Center and Flushing Hospital Medical Center, has been recognized as an Age-Friendly Health System—Committed to Care Excellence by the Institute for Healthcare Improvement (IHI). This recognition acknowledges the network’s commitment to providing high-quality health care for older adults.

IHI convened 30 US health systems over 18 months from 2024 to 2025 in the Age-Friendly System-wide Spread Collaborative to embed the 4Ms system-wide. The MediSys Health Network is among the 14 participating systems nationwide recognized for Excellence in System-wide Spread for demonstrating the delivery of care across all 4Ms (What Matters, Medication, Mentation, and Mobility) across multiple care settings.

The network also proudly joins the ranks of organizations globally that are achieving success in excellence in care for older adults.

All older adults deserve safe, high-quality health care that is based on what matters most to them as individuals and delivered reliably in every setting. The MediSys Health Network is leading the way in making sure that every day, every older adult receives age-friendly health care by implementing best practices across emergency departments, intensive care units, medical-surgical units, general wards, and primary and specialty care settings.

“I applaud the team at MediSys for continuing its journey to advance age-friendly care. Age-Friendly Health Systems and IHI celebrate your recognition as an Age-Friendly Health System — Committed to Care Excellence. “We know that older adults and staff alike want equitable, evidence-based quality care centered on what matters most to each individual. Together, we can move toward a future in which every older adult, during every care interaction, receives age-friendly care. Thank you for all that you do to improve care for our neighbors, colleagues, and friends.” –Camille Burnett, PhD, MPA, APHN-BC, BScN, RN, DSW, FAAN, Vice President for Health Equity, Institute for Healthcare Improvement.

Congratulations to the MediSys Health Network’s Safety Excellence in Infection Prevention (SEIP) award winners.

The SEIP award recognizes employees who contribute to the success of infection control initiatives.

The criteria for the award are:

S: Surpasses above and beyond expected job responsibilities related to infection control.

E: Enforce actions that support best practices in infection prevention.

I: I do the right thing, even when no one is looking.

P: Performs awesome acts of safety related to infection prevention.

We thank the following team members for leading by example and doing their part to reduce the risk of infection transmission:

1. Anita Liliah-Sukhoo, PIR – Jamaica Hospital

2. Rachel Irish, Systems Analyst – Flushing Hospital

The MediSys Health Network cultivates a culture of safety by prioritizing infection control and prevention. All employees play a crucial role in preventing the spread of infections, and their contributions to safety are highly valued.