Jamaica Hospital Receives Stroke Center Designation

Stroke Center is Jamaica New YorkJamaica Hospital recently became a designated Thrombectomy-Capable Stroke Center,  an advancement in stroke care brought on by the evolving stroke system of care in New York City. This designation was received from the Department of Health, in collaboration with the American Heart Association/American Stroke Association (AHA/ASA) Mission: Lifeline Project Stroke initiative. This designation signifies that Jamaica Hospital has met the rigorous standards for performing mechanical endovascular thrombectomy (EVT), a specialized surgical procedure used to remove a blood clot from the brain during an ischemic stroke.

Stroke is the fifth leading cause of death in the United States but remains to be the number one cause of disability. More than 87 percent of cases are ischemic strokes caused by a clot that cuts off blood flow to a part of the brain. These types of strokes are largely treatable if a patient gets to a hospital that can provide the right treatment in time.

Having this designation demonstrates that Jamaica Hospital is qualified to perform an EVT for all patients who experience a large vessel occlusion (LVO), which is an ischemic stroke that results from a blockage in one of the major arteries of the brain. Prior to having this certification, patients in the 911 system would have to bypass Jamaica and be brought to a thrombectomy-capable hospital, which could delay care and affect outcomes.

Now these procedures can be performed in Jamaica Hospital’s interventional lab.  Jamaica Hospital is one of only three hospitals in Queens to have this designation, meaning the hospital will be responsible to provide stroke care to patients throughout the borough and possibly beyond.

Receiving this designation was a major accomplishment that required a great deal of hard work by many.  Jamaica Hospital needed to meet strict guidelines, to receive this designation, including committing to neuro-interventional coverage 24 hours a day, seven days a week.  In addition to securing around-the-clock coverage, the hospital had to train a number of our medical, emergency department, anesthesia, and nursing staff on new treatment protocols.  Abigail Hasan, Stroke Coordinator added, “The acquisition of the biplane unit in our new interventional suite was key in earning this designation. This technology allows our staff to see cleaner and more accurate images of the neurological anatomy, which results in better outcomes.”

Since earning this designation, the hospital team has already responded to many cases with positive results. Abigail recalls a particular case where a patient arrived partially paralyzed due to a stroke and thanks to the efforts of our team regained functionality and was able to eventually walk out of the hospital on their own. “It was truly a great save. The ability to reverse the disability and regain the quality of life inspires our efforts to get stroke patients where they need to be as quickly as possible.”

According to Bruce J. Flanz, President and CEO of Jamaica Hospital, “We are very proud to have earned the Thrombectomy Capable Stroke Center designation. This is yet one more example of Jamaica Hospital’s commitment to providing high quality, person-centered care to our patients.”

Jamaica Hospital Receives Geriatric Emergency Department Accreditation

The average American is living longer now than ever before, and while this is very good news, it does require the healthcare industry to adapt to caring for a growing senior population.

Senior citizens utilize the hospital system at higher rates than non-seniors and they often require treatment for multiple chronic conditions. While seniors make contact with the healthcare system at many different points of care, the place where they most often receive their care is in the Emergency Department.

Understanding the special needs of its geriatric patients, Jamaica Hospital Medical Center’s Emergency Department has made many special accommodations to treat them. In recognition of their efforts, the hospital recently received a Geriatric Emergency Department Accreditation by the American College of Emergency Physicians. Jamaica Hospital is the only hospital in Queens to receive this accreditation.

“By receiving this designation, Jamaica Hospital has demonstrated a commitment to addressing the specific healthcare needs of our older patients,” stated Dr. Shi-Wen Lee, Vice Chairman of Emergency Medicine at Jamaica Hospital.

To achieve this accreditation, Jamaica Hospital had to meet many criteria, including ensuring that physician and nursing staff receive focused education in geriatric emergency medicine. This training is aimed to help providers better understand and address the complex social and physical challenges of the geriatric patient.

In addition to receiving focused education, the hospital also needed to implement geriatric emergency care policies and guidelines, ensure geriatric patients received access to specific equipment and supplies, and even make accommodations to the emergency department’s physical environment.

According to Dr. Nathan Washburn, ER attending integrally involved in the accreditation process, “The process to achieve this designation was not an easy one; it required hard work and dedication by many, but ultimately we feel that it displays a commitment to elevating the level of care we provide to our geriatric patients.”

Jamaica Hospital Receives Patient Safety Award

Jamaica Hospital Medical Center recently received the Patient Safety Award at the opening of the 2020 Perioperative Surgical Home (PSH) Learning Collaborative Spring National meeting, held in Chicago on May 3rd and 4th, 2019.

Stephanie Smith, Director of Care Management, was invited to be a keynote speaker at the meeting on “Steps to Take to Prepare for Bundled Payment Programs” on May 4th. This semi-annual meeting is attended by representatives from leading organizations from across the United States that are “true champions in healthcare redesign, spearheading efforts to improve quality, increase patient and provider satisfaction and decrease costs.”  Attendees benefit by learning from each other how to achieve the PSH quadruple aim, which is to increase quality of care, reduce care costs, engage patients in their care and improve patient and clinician experience.

Stephanie accepted the Patient Safety award on behalf of Jamaica Hospital Medical Center. The PSH Learning Collaborative (a joint initiative of the American Society of Anesthesiologists and Premier Inc.) recognized Jamaica Hospital with this award for their improved patient safety as part of their PSH efforts.

According to a PSH Collaborative representative, “The PSH Learning Collaborative was looking for members excelling in using the techniques of the perioperative home model to expand the patient care outcomes of their organization from the launch of their pilot. Jamaica Hospital has developed a model perioperative surgical home. Their work encompasses the breadth and aspirations of a surgical home: they work with their patients starting from the surgeon’s and patient’s decision for surgery and includes a home visit well before they enter the OR. They are truly a patient-centered coordinated care model, working beyond the silos we still see at many health systems.  The care of their patients is primary and they have used the model of the perioperative surgical home to achieve reduced readmissions and length of stay.”

Jamaica Hospital was the only hospital to receive this honor.

Jamaica Hospital implemented its Perioperative Surgical Home model in 2016 as a patient-centered, interdisciplinary, team-based system of delivering coordinated care to our patients.

According to Dr. Antoinetta Morisco, Chairperson of Anesthesia, “This award is an honor and represents the truly coordinated efforts of virtually all departments to keep an ongoing commitment to serve our patients and community, as well as to transform care delivery with the goal of service that is second to none.”

 

MediSys East NY Employees Organize Donation to Help Local Women

Many women enjoy purchasing and owning a variety of pocketbooks, so it’s not uncommon that after a few years, these accessories begin to accumulate in their closets. When this happens, some are faced with the decision of what to do with their unwanted bags.

Now, thanks to the thoughtfulness and hard work of some generous Jamaica Hospital employees, women now have a charity to donate their pocketbooks and support a good cause.

After seeing a similar program on TV, Margaret Novoa, Executive Secretary at MediSys East New York,  recently came up with the idea of taking her gently used pocketbooks and filling them with various toiletries to create a “hygiene kit” to donate to local women in need. She shared her idea with her co-workers at MediSys East New York and the “Pocketbooks Full of Love and Encouragement” was born.

With the permission of Vanessa Lavienas, Manager at MediSys East New York, Margaret and her co-workers set out to collect pocketbooks and financial contributions to buy hygiene products to fill them. Georgeretta Williams, Patient Access Representative, was the organizer of the effort. She collected all the donations and made contact with a local women’s shelter where the pocketbooks could be given to displaced residents. Dozens of employees at MediSys East New York contributed and through their efforts, the group was able to secure enough resources to collect and fill 93 pocketbooks.

On Saturday, May 11, Georgeretta went to the Women’s Help Center in Brooklyn to distribute the pocketbooks. The women at the center were very appreciative of the gesture. Many personally thanked Ms. Williams and expressed how this donation would help them achieve their goals.

Thank you to the team at MediSys East New York for thinking of those less fortunate in our community.

The Jamaica Hospital Volunteer Awards Ceremony and Dinner

In April, Jamaica Hospital Medical Center celebrated National Volunteer Week by hosting its annual Volunteer Awards Ceremony and Dinner.

The theme for this year’s celebration was “Volunteers – Every Moment Making a Difference,” chosen to highlight the many hours of service dedicated by the hospital’s volunteers.

Volunteers have provided 43,600 hours of service over the last year to departments throughout Jamaica Hospital. Their high level of commitment is greatly appreciated by patients and staff alike. This sentiment was expressed by the hospital’s Executive Vice President and COO William Lynch in a powerful message of thanks. He was later joined by Arlette Cunningham, Assistant Director of the Volunteer Department, to present awards.

Over ten volunteers were selected to receive awards of distinction, including Frances Hicks, who received Jamaica Hospital’s first ever Honoring Our Patients’ Expectations (HOPE) award- specially created to recognize volunteers who exhibit a profound commitment to the hospital. Frances was lauded for devoting nine years as an Ambulatory Surgery Patient Navigator Volunteer and helping to provide a supportive environment to chemotherapy patients.

Jamaica Hospital’s 6-South nursing unit also received special recognition and was presented with this year’s Team award for providing support to the Breastfeeding Volunteer Counselor Program. This program recruits, educates and trains volunteers aspiring to become lactation consultants.

Overall, Jamaica Hospital’s Volunteer Awards Ceremony and Dinner was a success. Many deserving individuals and teams were highlighted for their devotion to the hospital and the community.

Jamaica Hospital thanks all volunteers for their continued dedication and service to our patients and community.

Jamaica Hospital Recognizes National Donate Life Month

April was National Donate Life Month and once again Jamaica Hospital displayed its commitment to this very worthy effort by participating in a series of events.

As is tradition, the hospital raised a flag to increase organ donation awareness and on Friday, April 12th, employees across Jamaica Hospital celebrated Blue and Green Day by proudly wearing the official colors of Donate Life Month. Many photos were taken and shared on Jamaica Hospital’s and LiveOnNY’s social media accounts for thousands to see.

On April 30th, Jamaica Hospital invited members from LiveOnNY to visit and speak with hospital employees. The LiveOnNY team was accompanied by kidney recipient Kenneth Teasley. Mr. Teasley shared his personal experience with employees on many of the hospital’s nursing units and urged them to enroll to become organ donors.

The month-long observance culminated with a moment of gratitude which was held at 3:00 pm on April 30th.  At this time, a LiveOnNY representative read a brief statement to pay tribute to those individuals who saved lives through organ donation.

Increasing awareness about the importance of organ and tissue donation remains an important cause to Jamaica Hospital and we are proud of the collaborative efforts on LiveOnNY and our employees.

MediSys Celebrates National Doctors’ Day

In 1991, President George H.W. Bush signed a proclamation that recognized physicians for the work that they do. This day, now known as National Doctors’ Day, is celebrated on March 30th and was created to thank physicians for their tireless contributions to our well-being as a society.

This year, the MediSys Health Network celebrated this national observance by hosting a special breakfast to honor our doctors. On Wednesday, March 27th, doctors at Jamaica Hospital were treated to a feast and the following day, Flushing Hospital doctors received a morning meal in their honor. Both events were hosted by Bruce Flanz; President and CEO, Dr. Sabiha Raoof; Chief Medical Officer, and many other hospital administrators who all showed their appreciation to our physicians. In addition to being treated to a delicious breakfast, every doctor at both hospitals received a gift for their hard work and dedication.

The MediSys Health Network is grateful to the hundreds of physicians who work in many different areas and contribute to the wellness of the men, women, and children in our communities.

Veterans Honored at Flag Raising Ceremony at MediSys Clocktower

On Friday, March 22nd, a special flag raising ceremony was held at MediSys Clocktower in honor of the men and women who served bravely in the Vietnam War.

Senator Joseph Addabbo, who generously donated the flag, conducted the ceremony outside the Clocktower Building. The event was attended by Assemblyman Mike Miller, Councilmember Robert Holden, Deputy Inspector Courtney B. Nilan of the 102 Precinct, Police Officers from the 102 Precinct, Frank Gulliscio, District Manager of Community Board 6, as well as many local veterans who were grateful to be honored.

At the top of the Clocktower Building, which has been designated as a historical landmark, is a flagpole that sits at one of the highest points in the area. Since the medical center moved into the building over 20 years ago, Jamaica Hospital has been proud to have the American flag fly high above it.

The responsibility to raise the flag each time has been that of the center’s manager, Patrick Rudden. As he has done for many years, Mr. Rudden once again climbed to the top of the MediSys Clocktower Building to raise the flag to a delighted crowd’s applause.

Thanks to everyone who made this flag raising event such a special occasion.

Celebrating National Nurses Week

In 1982 President Ronald Reagan signed a proclamation making May 6th National Recognition Day for Nurses, and this was later expanded to a whole week by American Nurses Association in 1990.

The purpose of this week-long celebration is to educate the public on the important role nurses play in healthcare and in our lives. Every year a different theme is selected by the American Nurses Association that highlights a different aspect of what nursing does. The theme for the 2018 National Nurses Week is “Nurses: Inspire. Innovate, and Influence”.

This year, the Nursing Departments at Flushing Hospital and Jamaica Hospital held various activities in recognition of National Nurses Week. These activities included an international food festival, luncheons for the nursing staff, a poster presentation, educational workshops, and wellness and relaxation activities.

We appreciate our nurses and thank them for their dedication to providing the highest level of care to our patients each and every day.

Jamaica Hospital Celebrates Social Work Month

Last month, Jamaica Hospital Medical Center celebrated  Social Work Month and this year’s theme was “Social Workers: Leaders, Advocates, Champions.”

There are an estimated 680,000 social workers in the United States.  Social workers play an important role in our patients’ care. They are often at the frontline of getting patients the support and services that they need to live better lives. The National Association of Social Workers Code of Ethics calls on its members to “enhance human well-being and meet the basic needs of all people, with particular attention on the needs and empowerment of those who are vulnerable, oppressed, or living in poverty.”

To celebrate Social Work Month, the Social Work Department at Jamaica Hospital held their annual bake sale to help fund some of their initiatives on Wednesday, March 28th. The bake sale was held in memory of Rose Marmo, a social worker at Jamaica Hospital for many years, who generously gave her time and money to help pay for clothing, transportation, and shoes for those who couldn’t afford it on their own.

Please see this short video, narrated by Frances Perez of our Social Work Department, which will highlight the work that the department does.