Congratulations to Jamaica Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.
The hospital’s Person-Centered Care Department created the C.A.R.E award program to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after receiving high-quality and compassionate care.
Criteria for the award require that recipients exemplify G.R.A.C.E:
G- Gracious: Having a courteous and kind demeanor.
R- Respect: Treating others the way they want to be treated.
A- Assisting: Anticipating needs and concerns (example wayfinding).
C- Communication: Talking to patients and family members according to their health literacy.
E- Empathy: Using the patient’s perspective, making the patient feel understood, ensuring that their feelings are validated.
We congratulate the following employees, and thank them for their contributions to making Jamaica Hospital a high-reliability hospital that focuses on patient-centered care:
- Richard Hernandez CNM
- Anita Sookoo RN
- Elizabeth Philip RN
- Maria Labra RN
- Tiara Lagrasta RN
- Diane Aitcheson
- Merle Pike, RN
- Karla Johnson RN
- Yangdon Tenzin RN
- Danny Agpalo PCA
- Elizabeth Dufort RN
- Laurence Benn RN
- Kim Gazze RN
- Yuping Guo RN
- Irina Khayumova RN
- Ronnie Ramah CNM
- Brenda Williams RN
- Ma Ruth Rosalyn Jose, RN
- Roxanne McQueen RN,
- Nadine Sorrell RN
- Jingky Benedicto, RN
