Congratulations to Jamaica Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.
The hospital’s Person-Centered Care Department created the C.A.R.E award program to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after receiving high-quality and compassionate care.
Criteria for the award require that recipients exemplify G.R.A.C.E:
G- Gracious: Having a courteous and kind demeanor.
R- Respect: Treating others the way they want to be treated.
A- Assisting: Anticipating needs and concerns (for example wayfinding).
C- Communication: Talking to patients and family members according to their health literacy.
E- Empathy: Using the patient’s perspective, making the patient feel understood, and ensuring that their feelings are validated.
We congratulate the following employees, and thank them for their contributions to making Jamaica Hospital a high-reliability hospital that focuses on patient-centered care:
- Nicholas Licciardello, PA
- Sanjit Konda, MD
- Nicolette Bullen, RN
- Winnie Wong, RN
- Matilda Kim, RN
- Susan John, RN
- Beverly Lewis-English, RN
- Margarette Dorvilier,RN
- Alisa Artemchenko, RN
- Natalya Borukhova RN
- Yuqing Guo, RN
