Congratulations to Jamaica Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.
The C.A.R.E award program was created by the hospital’s Person-Centered Care Department to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after being provided with excellent and compassionate care.
Criteria for the award require that recipients exemplify G.R.A.C.E:
G- Gracious: Having a courteous and kind demeanor.
R- Respect: Treating others the way they want to be treated.
A- Assisting: Anticipating needs and concerns (example wayfinding).
C- Communication: Talking to patients and family members according to their health literacy.
E- Empathy: Using the patient’s perspective, making the patient feel understood, ensuring that their feelings are validated.
We congratulate the following employees, and thank them for their contributions to making Jamaica Hospital a high-reliability hospital that focuses on patient-centered care:
Dr. Firas Alawawdeh
Dr. Edward Epstein
Dr. Michael Goldman
Dr. Samir Sarkar
Dr. Aditya Mangla
Dr. William Frumkin
Ms. Mechelle Webb
Ms. Jorel Zulaikh
Ms. Caryn Sieunarine
Ms. Theresa Molinaro
Mr. Bernabe Rico
Ms. Gloria Gutierrez-Ortiz
Mr. Gavin Adams
Mr. Kener Ismael
Ms. Francess Macauley
Mr. Deochan Singh
Mr. Frank Block
