Identifying critical events and improving the level of patient safety provided has always been a priority at Flushing Hospital Medical Center. The implementation of the Good Catch program highlights the hospital’s dedication to this effort.
The Good Catch program was created to provide employees with an opportunity to share their corrective actions or interventions, in hopes to reduce adverse patient outcomes.
According to Robert Levine, Executive Vice President and Chief Operating Officer, “the goals of the Good Catch program are threefold: to encourage identification of potential errors, to recognize our staff for identifying issues, and to share our findings across the organization.”
Rehana Jamali, Medication Safety Officer added, “Flushing Hospital is committed to developing new safety strategies by listening to the efforts our staff has taken to prevent any incidents that could potentially cause adverse outcomes to those we care for.”
Employees who wish to report a Good Catch are encouraged to complete a Good Catch Reporting Form. All submissions will be sent to the Patient Safety Officer and shared with the Good Catch Committee for implementation. Everyone who submits a report will be recognized with a personalized thank you card and those who submit a noteworthy entry will receive an Excellence in Patient Safety award from Administration for their efforts.
The Good Catch program is currently being piloted on the hospital’s pediatric and surgical units. The plan is to eventually expand the program throughout the hospital in the near future. “Patient Safety is a priority for the institution and our hospital staff play an integral role in designing safe systems for the delivery of patient care,” stated Rehana.
For more information about the Good Catch program, please contact Rehana Jamali at 718-670-8793.