Jamaica Hospital Medical Center recently received the Path to Excellence Award from the National Research Corporation for most improved facility.
Path to Excellence recipients were selected by The National Research Corporation (NRC) based on high marks that they received in quality of care by their patients. Jamaica Hospital was selected as a “Most Improved Organization” from an extensive database of NRC hospitals with 300 or more patient beds. The award was a result of the hospital’s dramatic rise on patient satisfaction surveys over a one year period, between the third quarter of 2012 and the second quarter of 2013. Jamaica was one of two hospitals that displayed the largest increase in the percentage of patients rating the organization a nine or a ten. Over that time period, Jamaica Hospital’s scores rose over 11 points.
“The Path to Excellence Award recognizes the hard work by so many people within our organization,” stated Bruce J. Flanz, President and CEO of Jamaica Hospital Medical Center. “Over the past year, we have dedicated ourselves as an organization to improving our quality of care. We have implemented many programs and initiatives in an effort to provide the best healthcare possible for our patients and families.”
“National Research congratulates Jamaica Hospital Medical Center for their outstanding achievements,” said Susan Hendricks President and Chief Operating Officer of National Research. “We understand that driving improvement changes across an organization takes an incredible amount of resources and dedication – and Jamaica Hospital has done exactly that.”