To better serve our patient and guest needs, Jamaica Hospital is transitioning from a paper pass system to visitor badges provided by PassagePoint for all hospital guests. The reception desk staff has begun distribution of several visitor badges to visitors. There are still paper visitor passes being distributed, so you will see visitors with either a badge or a paper pass.
This new pass system includes a photo ID and name on all visitor badges. Anyone coming to visit with a patient in the Main Hospital Inpatient units is required to present a photo ID and have their photo taken to be issued a visitor’s badge. Anyone age 16 and over must present identification.
- Routine visitors will be issued a RED badge with the word VISITOR printed on it.
- Visitors of restricted patients will be issued a PURPLE badge
- There will be a YELLOW badge issued to vendors and contractors
Visitor passes will not include patient information. All passes will show the photo and name of the visitor, the date and time it was issued, and the area they are visiting. While on the Jamaica Hospital Medical Center, campus visitors will be required to wear the pass at all times. At the time of departure, they are required to return the passes to reception for check out.
Please be patient while we work to improve our service. The badge system is being phased in so you will be seeing both paper passes and badges as staff becomes acclimated to the system.
We greatly appreciate your time and patience.
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