MediSys Introduces A New Food Service Program

The MediSys Health Network is introducing a new patient-friendly meal ordering system that will enable our Food and Nutrition staff to provide a more individualized and efficient dining experience for our patients and nursing home residents.

The new system is called CBORD Nutrition Service Suite and it was first implemented in early January at Jamaica Hospital and the Trump Pavilion and is expected to launch this month at Flushing Hospital.

The CBORD Nutrition Service Suite along with the Room Service Choice module was built to interface with each facility’s Electronic Medical Record system allowing for menu changes and diets to be reflected in real time. With this program,  a new host system was introduced which allows for greater menu selection, options, and most importantly honoring patients’ and residents’ choice. The host/hostess visits patients’ and residents’ rooms daily to obtain their selections for upcoming meals which are preloaded on a tablet. They offer an array of selections daily including multiple hot entrée items, cold entrees, salads, sandwiches, and snack items.

The Food and Nutrition Management Team hopes this will enhance patient and resident satisfaction, and optimize their nutritional status.  The system will also help to minimize food waste as patients and residents are now able to choose what they want to eat to meet their dietary needs.