Congratulations to Flushing Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.

The hospital’s Person-Centered Care Department created the C.A.R.E award program to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after receiving high-quality and compassionate care.

Criteria for the award require that recipients exemplify G.R.A.C.E:

G- Gracious: Having a courteous and kind demeanor.

R- Respect: Treating others the way they want to be treated.

A- Assisting: Anticipating needs and concerns (for example wayfinding).

C- Communication: Talking to patients and family members according to their health literacy.

E- Empathy: Using the patient’s perspective, making the patient feel understood, and ensuring that their feelings are validated.

We congratulate the following employees, and thank them for their contributions to making Flushing Hospital a high-reliability hospital that focuses on patient-centered care:

1. Robert Benya
2. Gonzalo Bravo
3. Alfonzo Siu
4. Mufang Yu, RN
5. Catherine Huang, RN
6. Deborah Davis, CNA
7. Robert Campbell, CNA
8. Jeanne Barthelemy
9. Alisa Gonzalez, CNA
10. Loretta Johnson, CNA
11. John Sanchez, CNA
12. Diola Agpalo, CNA
13. Mohanchand Singh, RN
14. Regina Holmes, RN
15. Jennifer Contreras, RN
16. Fabienne Daquin, RN
17. Linda Perez
18. Alex Khaimov, RN
19. Labor & Delivery Department
20. Emergency Department
21. Medical Intensive Care Unit

Congratulations to Jamaica Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.

The hospital’s Person-Centered Care Department created the C.A.R.E award program to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after receiving high-quality and compassionate care.

Criteria for the award require that recipients exemplify G.R.A.C.E:

G- Gracious: Having a courteous and kind demeanor.

R- Respect: Treating others the way they want to be treated.

A- Assisting: Anticipating needs and concerns (for example wayfinding).

C- Communication: Talking to patients and family members according to their health literacy.

E- Empathy: Using the patient’s perspective, making the patient feel understood, and ensuring their feelings are validated.

We congratulate the following employees, and thank them for their contributions to making Jamaica Hospital a high-reliability hospital that focuses on patient-centered care:

1. Gilene Achil
2. Stephanie Kearney
3. Rosa Rosario
4. Rory Robinson, PCA
5. Orayne Hibbert, PCA
6. Noely Diaz
7. Monique Licerio RN
8. Mariusz Baczewski
9. Margie Rodriguez
10. Dr. Luigi Tullo
11. Kamini Ramgoon, RN
12. Dr. Jeffrey Chan
13. Dr. Robert Laskowski
14. Dr. Philip Cruz
15. Dr. David Dovnarsky
16. Aziza Sharipova, RN
17. ASU Team
18. Emergency Department

Congratulations to Flushing Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.

The hospital’s Person-Centered Care Department created the C.A.R.E award program to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after receiving high-quality and compassionate care.

Criteria for the award require that recipients exemplify G.R.A.C.E:

G- Gracious: Having a courteous and kind demeanor.

R- Respect: Treating others the way they want to be treated.

A- Assisting: Anticipating needs and concerns (for example wayfinding).

C- Communication: Talking to patients and family members according to their health literacy.

E- Empathy: Using the patient’s perspective, making the patient feel understood, and ensuring that their feelings are validated.

We congratulate the following employees, and thank them for their contributions to making Flushing Hospital a high-reliability hospital that focuses on patient-centered care:

1. Arnaldo Marasigan, Housekeeper
2. Joy Chisolm, Phlebotomist 
3. Muzzamil Khan, CAN
4. Adelaida Ramos, Phlebotomist 
5. Hanngfen Lin, CAN
6. Narchelle Philitas, RN
7. Jeanese Barriteau, CNM

Congratulations to Jamaica Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.

The hospital’s Person-Centered Care Department created the C.A.R.E award program to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after receiving high-quality and compassionate care.

Criteria for the award require that recipients exemplify G.R.A.C.E:

G- Gracious: Having a courteous and kind demeanor.

R- Respect: Treating others the way they want to be treated.

A- Assisting: Anticipating needs and concerns (for example wayfinding).

C- Communication: Talking to patients and family members according to their health literacy.

E- Empathy: Using the patient’s perspective, making the patient feel understood, and ensuring that their feelings are validated.

We congratulate the following employees, and thank them for their contributions to making Jamaica Hospital a high-reliability hospital that focuses on patient-centered care:

1. Nicholas Licciardello, PA
2. Sanjit Konda, MD
3. Nicolette Bullen, RN
4. Winnie Wong, RN
5. Matilda Kim, RN
6. Susan John, RN
7. Beverly Lewis-English, RN
8. Margarette Dorvilier,RN
9. Alisa Artemchenko, RN
10. Natalya Borukhova RN
11. Yuqing Guo, RN

Jamaica Hospital employees who go above and beyond to ensure the safety of our patients are recognized and awarded a certificate of excellence for their Good Catch.

Good Catch nominees receive recognition based on their actions in preventing accidents from occurring. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling, or reporting a significant change in a patient’s status.

Please join us in congratulating Paola Guevara RN, Department of Cardiology, and Moheb Wasfy Medical Equipment Specialist on their Good Catch.

By identifying a problem before it became a patient safety issue, our nominees have helped Jamaica Hospital provide patients with excellent care.

We thank them for being exemplary members of our team and contributing to our goal of being a High-Reliability Hospital.

Today is National Doctors’ Day, an observance celebrated annually in the U.S. in honor of physicians and the important work they do to heal and care for our communities.

In recognition of this day, Dr. Sabiha Raoof; Chief Medical Officer and Chairperson of the Department of Radiology, is sharing this special message of gratitude and appreciation for the perseverance and dedication of our doctors.

Congratulations to Flushing Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.

The hospital’s Person-Centered Care Department created the C.A.R.E award program to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after receiving high-quality and compassionate care.

Criteria for the award require that recipients exemplify G.R.A.C.E:

G- Gracious: Having a courteous and kind demeanor.

R- Respect: Treating others the way they want to be treated.

A- Assisting: Anticipating needs and concerns (example wayfinding).

C- Communication: Talking to patients and family members according to their health literacy.

E- Empathy: Using the patient’s perspective, making the patient feel understood, ensuring that their feelings are validated.

We congratulate the following employees, and thank them for their contributions to making Flushing Hospital a high-reliability hospital that focuses on patient-centered care:

1. Dr. Yasser El-Hennawy

2. Dr. Tamar Toronjadze

3. Dr. Manuel Lopez

4. Dr. Rakesh Gupta

5. Dr.Joel Sliverman

Congratulations to Jamaica Hospital’s C.A.R.E (Compassion Advocacy Respect and Engagement) award recipients.

The hospital’s Person-Centered Care Department created the C.A.R.E award program to recognize employees who received positive remarks (written and verbal) from patients or their loved ones after receiving high-quality and compassionate care.

Criteria for the award require that recipients exemplify G.R.A.C.E:

G- Gracious: Having a courteous and kind demeanor.

R- Respect: Treating others the way they want to be treated.

A- Assisting: Anticipating needs and concerns (example wayfinding).

C- Communication: Talking to patients and family members according to their health literacy.

E- Empathy: Using the patient’s perspective, making the patient feel understood, ensuring that their feelings are validated.

We congratulate the following employees, and thank them for their contributions to making Jamaica Hospital a high-reliability hospital that focuses on patient-centered care:

1. William Nugent
2. Santhosh Alex
3. Jebun Nahar
4. Mykola Alyskewycz
5. Kim Shelly
6. Kava Robinson
7. John Ritumalta RN
8. Vyacheslav Galibov
9. Cornelius Brown
10. Jo-Ann Campudoni
11. Shiv Kumarie Santram
12. Ma Ruth Rosalyn Jose RN
13. Maria Santos RN
14. Violetta Isakova RN
15. Adela Refamonte RN
16. Myrna Escario RN
17. Ivonne Dabovich
18. Mendy Tan RN
19. Sharon Scott RN
20. Elizabeth Weinman

On February 17, New York City Mayor Eric Adams announced the formation of his administration’s COVID-19 Recovery Roundtable and Health Equity Task Force. This task force was created to advise the administration on long-term, comprehensive policies around health equity and health access.

This roughly 40-person commission, unprecedented for its diversity, is comprised of a group of leaders from 11 different industries from across the city. One of those chosen to join this esteemed panel of leaders is MediSys (Jamaica and Flushing Hospital) President and CEO, Bruce J. Flanz.

Mr. Flanz, along with the other members of the COVID-19 Recovery Roundtable and Health Equity Task Force will meet monthly and focus their attention on continuing the city’s path to a speedy, effective, and equitable recovery from the COVID-19 pandemic as well as building a healthier and stronger city for all New Yorkers.

According to Mayor Adams, “We cannot build a just and prosperous recovery for all New Yorkers without bringing together and listening to experts and community leaders from across the city. The COVID-19 Recovery Roundtable and Health Equity Task Force brings not only the best minds together to build a speedy recovery, but a lasting one. I’m grateful to the members for bringing their time and ideas to the city as we work towards this shared goal.”

First Deputy Mayor Lorraine Grillo added, “I’m thrilled to have leaders from every corner of New York City as part of our COVID-19 Recovery Roundtable and Health Equity Taskforce. Thank you to everyone who has joined this effort, I’m looking forward to rolling up our sleeves and getting to work developing long term policies to guide our city through a just and equitable recovery.”

Mr. Flanz stated, “I am extremely proud to serve on this task force and I commend Mayor Adams for addressing these important issues. Representing two Queens-based hospitals located at the epicenter of the COVID pandemic, I witnessed first-hand the devastating effects the pandemic had on our communities that already face many socio-economic challenges. I look forward to working with this diverse group of talented individuals to address these disparities and create a more equitable health system for all.”

Catheter-Associated Urinary Tract Infections, (or CAUTIs) are the most common type of nosocomial (or healthcare-associated) infections. They account for over 1 million cases annually, or approximately 40% of all infections in hospitals and nursing homes.

To improve the quality of care delivered to our patients, a team at Flushing Hospital Medical Center took steps to address this important issue and the results have been nothing short of outstanding. As of Wednesday, February 2^nd, the hospital announced that it has been an entire year without a single CAUTI case, which is a milestone that is being celebrated across the institution.

This achievement is the result of the hard work and diligence of many including Flushing Hospital’s nursing department, physician champions, and infection preventionists. To safeguard against CAUTIs, the hospital incorporated a series of Best Practices, including holding “Time Outs” and utilizing checklists to ensure the appropriate insertion and maintenance of urinary catheters.

To celebrate, Flushing Hospital nursing leadership rounded on each unit to personally thank the team for their efforts and deliver trays of cookies. The hospital also shared this accomplishment with the community on its social media platforms so everyone could know that we are delivering the highest quality care to our patients.

Congratulations to all involved.