Jamaica Hospital Medical Center and Flushing Hospital Medical Center, hospitals under the MediSys Health Network, have received prestigious gold and silver achievement awards from the American Heart Association (AHA).

Jamaica Hospital earned the AHA’s Mission: Lifeline® NSTEMI Gold achievement award which is presented to hospitals that have demonstrated a commitment to providing high-quality healthcare to people experiencing a specific type of heart attack known as non-ST elevation myocardial infarction or NSTEMI.

The American Heart Association also presented Jamaica Hospital and Flushing Hospital with the Mission: Lifeline EMS® Silver achievement award.  

Mission: Lifeline EMS® recognition is the American Heart Association’s program that recognizes prehospital emergency agencies for their quality of care for heart attack and stroke patients. The recognition program focuses on transforming care quality by connecting all heart attack and stroke care components into a seamlessly integrated care system.

The MediSys Health Network is proud to be nationally recognized by the American Heart Association. Earning the Mission: Lifeline® NSTEMI Gold achievement award and the Mission: Lifeline EMS® Silver achievement award highlights the network’s dedication to ensuring the best possible outcomes for patients by adhering to the most up-to-date research-based guidelines for optimal care as outlined by the AHA.

The MediSys Health Network has consistently performed well over the years and continues to rank highly among the nation’s top medical organizations for the delivery of heart attack care. Jamaica Hospital recently earned the Joint Commission’s Gold Seal of Approval for Primary Heart Attack Center certification and recognition as a 2023 U.S. News & World Report High Performing Hospital for heart attack care. In 2022, Flushing Hospital was recognized as a five-star recipient for heart attack care by Healthgrades. Both hospitals have demonstrated an unwavering commitment to excellence.

The CARE Award Program recognizes employees who receive positive written remarks from patients or their loved ones after receiving high-quality and compassionate care.

The criteria for the award are:

C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.

A: Advocacy-Ensure quality care is given and the safety of the patients and environment is maintained.

R: Respect-Greeting or speaking to others in a kind and respectful way.

E: Engagement-Make individuals feel that they are valued, important, and recognized.

Please join us in congratulating:

1. Dr. Peng Zhao – Jamaica Hospital
2. Dakshesh Sanghavi, DPT- Jamaica Hospital
3. Lynn Velazquez, PT- Jamaica Hospital
4. Dr. Mohsen Nouri- Jamaica Hospital
5. Dr. Aditya Mangla- Jamaica Hospital
6. Shanti Doobay, RN- Jamaica Hospital
7. Claudette Williams, RN-Jamaica Hospital
8. ER Nursing Team- Jamaica Hospital

We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.

Congratulations to the MediSys Health Network’s Safety Excellence in Infection Prevention (SEIP) award winners.

The SEIP award recognizes employees who contribute to the success of infection control initiatives.

The criteria for the award are:

S: Surpasses above and beyond expected job role responsibilities as it relates to infection control.

E: Enforce actions that support infection prevention best practices.

I: I do the right thing, even when no one is looking.

P: Performs awesome acts of safety related to infection prevention.

We thank the following team members for leading by example and doing their part to reduce the risk of infection transmissions:

1. Shawn O’Toole, Radiology Associate Administrator- Jamaica Hospital

2. Christine Mullings, Clinical Nurse Manager, Hospice Unit, and In-Patient Dialysis-Flushing Hospital

The MediSys Health Network cultivates a culture of safety by prioritizing infection control and prevention.  All employees have an important part to play in preventing the spread of infections, and everyone’s contribution to safety is highly valued.

Good Catch awardees receive recognition and a certificate of excellence based on their actions in preventing accidents from occurring. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling, or reporting a significant change in a patient’s status.

Please join us in congratulating the following employees on their Good Catch:

1. Jamie Ballard, CNA 2W CDU- Flushing Hospital
2. Eduard Kandov, MSN, RN, PMHNP , BC Psych ER- Jamaica Hospital
3. Lynette Hope MSN, RN, Assistant Director of Professional Development – Jamaica Hospital
4. Hope Sterling, RN, Mother-Baby Unit- Jamaica Hospital

By identifying a problem before it became a patient safety issue, our awardees have helped our hospitals provide patients with excellent care. We thank them for being exemplary team members and contributing to our goal of being a high-reliability network.

The CARE Award Program recognizes employees who receive positive written remarks from patients or their loved ones after receiving high-quality and compassionate care.

The criteria for the award are:

C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.

A: Advocacy-Ensure quality care is given and the safety of the patients and environment is maintained.

R: Respect-Greeting or speaking to others in a kind and respectful way.

E: Engagement-Make individuals feel that they are valued, important, and recognized.

Please join us in congratulating:

1. Dr. Vyacheslav Galibov – Jamaica Hospital
2. Tsering Tsentso, RN- Jamaica Hospital
3. Dr. Katherine McKenzie-Jamaica Hospital
4. June Lee, RN- Jamaica Hospital
5. Darius Loutan, RN-Jamaica Hospital
6. Cara Montefusco, RN- Jamaica Hospital
7. Christina Persaud, RN -Jamaica Hospital
8. Elsy Jose, RN- Flushing Hospital
9. Esther Jung, RN- Flushing Hospital
10. Dr. Sana Falak- Flushing Hospital
11. Dr. Rubina Samad- Flushing Hospital
12. Artem Pinkhasov, RN- Flushing Hospital
13. Maria Salvador, CNA- Flushing Hospital
14. Carol Lawrence, CNA- Flushing Hospital
15. Judy Yang, RN- Flushing Hospital
16. Rosalyn Powell, RN- Flushing Hospital
17. Dr. Muhammad Masood Ramzan- Flushing Hospital
18. Donna O’Connor, CNA- Flushing Hospital
19. Parveen Kaur, RN- Flushing Hospital

We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.

Jamaica Hospital Medical Center Emergency Department (ED) physicians Anthony Almeida, Richard Tang, and Celine Thum, as well as physician assistant Melissa Saravia, recently spent a week training at the FEMA Center for Domestic Preparedness at the Department of Homeland Security in Anniston, Alabama.

The ED team members participated in the Healthcare Leadership for Mass Casualty Incidents course; a comprehensive training program designed to equip healthcare professionals with the skills needed to respond to mass casualty incidents effectively.

The course emphasizes disaster preparedness at both the facility and system levels, ensuring that leaders are ready to handle various types of emergencies that may result in multiple casualties. These incidents can range from natural disasters to chemical, biological, radiological, nuclear, or explosives (CBRNE) hazards, as well as disease outbreaks leading to epidemics or pandemics.

Through a combination of lectures, discussions, and practical exercises, the Jamaica Hospital ED participants learned critical decision-making strategies.

Highlights of their week-long training experience also included learning how to develop emergency public information and risk communication messages, as well as the requirements for decontamination procedures in healthcare settings. They also gained a thorough understanding of numerous concepts associated with the disaster-planning process and the roles of various agencies in emergency management.

The week culminated in a two-day simulation at a training facility, called an Integrated Capstone Event (ICE). Here, multiple disciplines addressed a mass casualty incident where an initial call-out, scene assessment, rescue, decontamination, pre-hospital treatment, crime scene management, hospital response coordination, and other critical functions were carried out in a simulated city.

We’re pleased to share that after intense training, doctors Almeida, Tang, Thum, and PA Melissa Saravia have successfully completed the FEMA course and are proud graduates of the program.  They have gained valuable knowledge and experience that has prepared them to respond effectively to man-made and natural disasters and deliver care in extreme emergencies.  Their training highlights our ED’s dedication to healthcare disaster planning and hospital response in all-hazards disasters.

Congratulations to the MediSys Health Network’s Safety Excellence in Infection Prevention (SEIP) award winners.

The SEIP award recognizes employees who contribute to the success of infection control initiatives.

The criteria for the award are:

S: Surpasses above and beyond expected job role responsibilities as it relates to infection control.

E: Enforce actions that support infection prevention best practices.

I: I do the right thing, even when no one is looking.

P: Performs awesome acts of safety related to infection prevention.

We thank the following team members for leading by example and doing their part to reduce the risk of infection transmissions:

1. Sheraine Williams, RN, Operating Room- Jamaica Hospital

2. Donald Jones, Manager, Central Sterile Supply-Flushing Hospital

The MediSys Health Network cultivates a culture of safety by making infection control and prevention a priority.  All employees have an important part to play in preventing the spread of infections, and everyone’s contribution to safety is highly valued.

Good Catch awardees receive recognition and a certificate of excellence based on their actions in preventing accidents from occurring. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling or reporting a significant change in a patient’s status.

Please join us in congratulating the following employees on their Good Catch:

1. Avril Athalia Quindara, RN- Flushing Hospital
2. Kevin Lam, RPh- Flushing Hospital
3. Natisha Brooks, Care Management- Jamaica Hospital

By identifying a problem before it became a patient safety issue, our awardees have helped our hospitals provide patients with excellent care. We thank them for being exemplary team members and contributing to our goal of being a high-reliability network.