Congratulations to the Compassionate Caregiver of The Year Award nominees. The award recognizes the extraordinary healthcare professionals who embody the characteristics of compassionate care and whose professional achievements have helped create healing healthcare environments for patients, families, colleagues, and communities.

This year’s award nominees are:

• Dr. Tamar Toronjadze, Associate Director of Internal Medicine Residency Program- Flushing Hospital
• Lauren Sabatino, ASL Interpreter, LAP program- Jamaica Hospital

We thank our nominees for their exemplary contributions to our network and delivery of person-centered, compassionate care.

The MediSys Health Network’s Department of Prehospital Care has received the EMS Agency of the Year award for its dedication to high-quality patient care, education, and community outreach initiatives. The Department received this award from the Regional Emergency Medical Services Council of New York City, which works to coordinate and improve emergency medical services through education and policy.

The Regional EMS Council cited several factors that contributed to MediSys winning this award, such as:

• Participating in the state-wide BLS iGel pilot project
• Health equity in analgesia
• Integrated collaborative feedback in ST-Elevation Myocardial Infarction (STEMI) and stroke care
• Providing dedicated operating room time for paramedics
• Providing regular opportunities for continuing medical education

MediSys was specifically credited for its efforts to respond to the mental health needs of EMS personnel through a peer support team for paramedics and emergency medical technicians. This is not the first instance where these efforts have been recognized; MediSys also recently received a CARES UP-NY statewide grant to support initiatives to increase awareness of work-related suicide risks, improve emotional support for members of the EMS team, and create more accessible mental health and wellness resources.

MediSys’ award win was also based on its EMS-related community outreach initiatives, ensuring that members of the public have more information and skills to prevent medical emergencies and improve patient outcomes. Some of these initiatives include:

• Stop the Bleed, focused on stopping uncontrolled bleeding when no medical personnel are available
• Education on naloxone administration
• Hands-only CPR
• Our Emergency Medical Services Education Program, which makes EMS courses available to the public

We are proud of everyone at MediSys’ Department of Prehospital Care for this achievement. Thank you for all of the important work that you do.

The CARE Award Program recognizes employees who receive positive written remarks from patients or their loved ones after receiving high-quality and compassionate care.

The criteria for the award are:

C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.

A: Advocacy-Ensure quality care is given and the safety of the patients and environment is maintained.

R: Respect-Greeting or speaking to others in a kind and respectful way.

E: Engagement-Make individuals feel valued, important, and recognized.

Please join us in congratulating:

1. Marisa Mohr – Jamaica Hospital

2. Liliane Napaul- Jamaica Hospital

3. Janet Lynch- McKay- Jamaica Hospital

4. Floyd Federbush – Flushing Hospital

5. Janine Mc Larty – Flushing Hospital

6. Margaret Hoffman- Flushing Hospital

7. John Bigger- Flushing Hospital

8. Alex Khaimov- Flushing Hospital

9. Isaac Lopez- Flushing Hospital

10. Ashley Valerio- Flushing Hospital

11. Vejay Sanichar- Flushing Hospital

We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.

Congratulations to the MediSys Health Network’s Safety Excellence in Infection Prevention (SEIP) award winners.

The SEIP award recognizes employees who contribute to the success of infection control initiatives.

The criteria for the award are:

S: Surpasses above and beyond expected job role responsibilities as it relates to infection control.

E: Enforce actions that support infection prevention best practices.

I: I do the right thing, even when no one is looking.

P: Performs awesome acts of safety related to infection prevention.

We thank the following team members for leading by example and doing their part to reduce the risk of infection transmissions:

1. Enzo Lopez, Systems Analyst- Jamaica Hospital

2. Rashmi Shah, Certified Child Life Specialist -Flushing Hospital

The MediSys Health Network cultivates a culture of safety by prioritizing infection control and prevention. All employees have an important part to play in preventing the spread of infections, and everyone’s contribution to safety is highly valued.

On Monday, April 8^th, The MediSys Health Network held a very special ribbon-cutting ceremony to commemorate the opening of the network’s cancer center, located on the concourse level of Jamaica Hospital Medical Center’s C building.

MediSys President and CEO, Bruce J. Flanz began the ceremony by remarking that the opening of the cancer center was a long time in the making, and how excited he was that the day had finally come.  He also thanked everyone involved in making the completion of the project a reality.

Congressman Gregory Meeks and Queensborough President Donovan Richards also joined Mr. Flanz and a room full of hospital employees. They spoke about the importance of having a comprehensive cancer center in Queens, where residents could receive high-quality care without needing to leave the borough.  The Congressman and the Borough President also praised MediSys’ leadership for continuing to understand and meet the needs of our community, both vowed to lend their support to the organization in achieving those objectives.

Also present were multiple members of Memorial Sloan Kettering Cancer Center’s (MSK) leadership, including Hospital President Shelly Anderson. During her remarks, Anderson shared how excited everyone at MSK is about the two organizations entering the next phase of an agreement to work together to provide equitable cancer care to the people of Queens.

The MediSys Health Network Cancer Center will feature 24 multi-purpose treatment rooms. Each of the private rooms was designed for a relaxing patient experience and features comfortable chairs, flat-screen televisions, and soothing murals on the walls. When configuring the layout, an emphasis was placed on ensuring optimal patient/provider interaction.

While receiving treatment in the center, patients will also have access to various support services, including on-site mental health and integrative health professionals as well as nutritional counselors. In addition, patient navigators are available to guide our patients through every step of their journey. This has all been made available to ensure our patients receive everything they need for a positive outcome.

The ribbon-cutting ceremony was covered by multiple media outlets, including WPIX Channel 11 News. To watch the segment, click here:

Good Catch awardees receive recognition and a certificate of excellence based on their actions in preventing accidents from occurring. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling, or reporting a significant change in a patient’s status.

Please join us in congratulating the following employees on their Good Catch:

1. Sonia Hernandez Torres, Admitting – Flushing Hospital
2. Tong Wei Zhang, PTA – Flushing Hospital

By identifying a problem before it became a patient safety issue, our awardees have helped our hospitals provide patients with excellent care. We thank them for being exemplary team members and contributing to our goal of being a high-reliability network.

The CARE Award Program recognizes employees who receive positive written remarks from patients or their loved ones after receiving high-quality and compassionate care.

The criteria for the award are:

C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.

A: Advocacy-Ensure quality care is given and the safety of the patients and environment is maintained.

R: Respect-Greeting or speaking to others in a kind and respectful way.

E: Engagement-Make individuals feel valued, important, and recognized.

Please join us in congratulating:

1. Dr. Nancy Marin- Rojas – Jamaica Hospital

2. Dorie Lynn – Jamaica Hospital

3. Sonia Lam – Jamaica Hospital

4. Faviola Ramales – Flushing Hospital

5. Dr. Memoona Khan – Flushing Hospital

We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.

Congratulations to the MediSys Health Network’s Safety Excellence in Infection Prevention (SEIP) award winners.

The SEIP award recognizes employees who contribute to the success of infection control initiatives.

The criteria for the award are:

S: Surpasses above and beyond expected job role responsibilities as it relates to infection control.

E: Enforce actions that support infection prevention best practices.

I: I do the right thing, even when no one is looking.

P: Performs awesome acts of safety related to infection prevention.

We thank the following team members for leading by example and doing their part to reduce the risk of infection transmissions:

1. Kirk Comrie, RN- Assistant Head Nurse 5 North- Jamaica Hospital

2. Esmeralda Wills, RN- 4 North 1 -Flushing Hospital

The MediSys Health Network cultivates a culture of safety by prioritizing infection control and prevention. All employees have an important part to play in preventing the spread of infections, and everyone’s contribution to safety is highly valued.

Good Catch awardees receive recognition and a certificate of excellence based on their actions in preventing accidents from occurring. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling or reporting a significant change in a patient’s status.

Please join us in congratulating the following employees on their Good Catch:

1. Richard Calvo, HVAC Mechanic – Flushing Hospital
2. Shirley Samuel, PharmD – Flushing Hospital

By identifying a problem before it became a patient safety issue, our awardees have helped our hospitals provide patients with excellent care. We thank them for being exemplary team members and contributing to our goal of being a high-reliability network.

Monday, March 11^th marked the 25th anniversary of The MediSys Health Network assuming management control of Flushing Hospital Medical Center.

Flushing Hospital, founded in 1876, holds the distinction of being the first hospital in Queens. It has been serving the community for almost 150 years. However, in 1999, the hospital was facing financial difficulties and was at risk of shutting down. The MediSys Health Network was then called upon to take over and manage the hospital. By 2001, thanks to initiatives established by the network, Flushing Hospital emerged from bankruptcy and continues to serve the community today. 

To commemorate this occasion, MediSys President and CEO, Bruce J. Flanz provided a special presentation to the MediSys Board of Trustees and hospital leadership outlining many accomplishments over the past 25 years, including a timeline of events, service upgrades, statistics, and accolades.

The presentation noted accomplishments such as the development of a hospice unit, an ambulatory care center, a dental center, inpatient and outpatient mother/baby units, an emergency department, and upgrades to imaging services, to name a few.

Members of the audience were impressed as Mr. Flanz highlighted the many honors Flushing Hospital has received over the years, including receiving several awards by Healthgrades in areas such as Obstetrics and Gynecology, Stroke and Pulmonary care, and Gastrointestinal Surgery as well as being rated number one by Healthfirst for quality for the last several years.

After the presentation,  guests were given a tour of the facility to see all the campus improvements firsthand. Everyone in attendance agreed that it has been an impressive past 25 years for Flushing Hospital and all look forward to the next 25 years of success.