Jamaica Hospital Receives Baby-Friendly Hospital Re-Designation

Jamaica Hospital Medical Center has been re-designated as a Baby-Friendly hospital. The designating organization, Baby-Friendly USA, works throughout the United States to uphold standards of optimal care set by the global Baby-Friendly Hospital Initiative (BFHI) for breastfeeding-related services and education in hospitals and birthing centers.

The Baby-Friendly designation requires that hospitals educate both clinical and non-clinical staff to the extent that is most appropriate for their department and position. Additionally, they are required to implement policies and provide resources to accommodate healthy breastfeeding practices for new mothers.

“This re-designation attests to the fact that we are continuing to adhere to those standards,” said Marge Lilienthal, Director of Nursing, Behavioral Health, and Women and Children’s Services at Jamaica Hospital. Lilienthal worked with key individuals across a wide variety of departments covering inpatient and outpatient services to coordinate and organize the initiatives responsible for earning the hospital this prestigious designation.

At Jamaica Hospital, adherence to Baby-Friendly USA’s Ten Steps to Successful Breastfeeding (the broad framework that guides the BFHI) is overseen by the Interdisciplinary Breastfeeding Committee.  This group includes nurses, physicians, midwives, and lactation specialists, as well as representation from STORK clinical informatics/IT, professional development, and administrative staff.  The committee reviews data on a monthly basis, evaluating current breastfeeding initiatives and implementing corrective actions as needed.

Since first being designated as a Baby-Friendly hospital in 2017, Jamaica Hospital has evolved its approach to breastfeeding-related care. “One of our most significant improvements has been to standardize our approach to breastfeeding and feeding education across the continuum of prenatal and neonatal care,” said Lilienthal. “We also continue to improve our relationship with community agencies, which is very important to the care we provide and to ensuring the continuity of support to our patients and families.”

Jamaica Hospital partners with community agencies to provide additional breastfeeding support to new mothers. Some of these agencies include:

  • Chocolate Milk Café
  • Baby Café of Brownsville
  • Healthy Start
  • Public Health Solutions
  • New York Lactation Consultant Association
  • Citywide Doula Initiative

Additionally, the hospital provides support for breastfeeding mothers through the Jamaica Hospital WIC Program, the Women’s Health Center, and the 24/7 Breastfeeding Warmline, which can be reached at (929) 356-9809.

Jamaica Hospital ED Team Members Graduate FEMA Mass Casualty Program

Jamaica Hospital Medical Center Emergency Department (ED) physicians Anthony Almeida, Richard Tang, and Celine Thum, as well as physician assistant Melissa Saravia, recently spent a week training at the FEMA Center for Domestic Preparedness at the Department of Homeland Security in Anniston, Alabama.

The ED team members participated in the Healthcare Leadership for Mass Casualty Incidents course; a comprehensive training program designed to equip healthcare professionals with the skills needed to respond to mass casualty incidents effectively.

The course emphasizes disaster preparedness at both the facility and system levels, ensuring that leaders are ready to handle various types of emergencies that may result in multiple casualties. These incidents can range from natural disasters to chemical, biological, radiological, nuclear, or explosives (CBRNE) hazards, as well as disease outbreaks leading to epidemics or pandemics.

Through a combination of lectures, discussions, and practical exercises, the Jamaica Hospital ED participants learned critical decision-making strategies.

Highlights of their week-long training experience also included learning how to develop emergency public information and risk communication messages, as well as the requirements for decontamination procedures in healthcare settings. They also gained a thorough understanding of numerous concepts associated with the disaster-planning process and the roles of various agencies in emergency management.

The week culminated in a two-day simulation at a training facility, called an Integrated Capstone Event (ICE). Here, multiple disciplines addressed a mass casualty incident where an initial call-out, scene assessment, rescue, decontamination, pre-hospital treatment, crime scene management, hospital response coordination, and other critical functions were carried out in a simulated city.

We’re pleased to share that after intense training, doctors Almeida, Tang, Thum, and PA Melissa Saravia have successfully completed the FEMA course and are proud graduates of the program.  They have gained valuable knowledge and experience that has prepared them to respond effectively to man-made and natural disasters and deliver care in extreme emergencies.  Their training highlights our ED’s dedication to healthcare disaster planning and hospital response in all-hazards disasters.

 

Congratulations To The MediSys Health Network’s SEIP Award Winners

Congratulations to the MediSys Health Network’s Safety Excellence in Infection Prevention (SEIP) award winners.

The SEIP award recognizes employees who contribute to the success of infection control initiatives.

The criteria for the award are:

S: Surpasses above and beyond expected job role responsibilities as it relates to infection control.

E: Enforce actions that support infection prevention best practices.

I: I do the right thing, even when no one is looking.

P: Performs awesome acts of safety related to infection prevention.

We thank the following team members for leading by example and doing their part to reduce the risk of infection transmissions:

1. Sheraine Williams, RN, Operating Room- Jamaica Hospital

2. Donald Jones, Manager, Central Sterile Supply-Flushing Hospital

The MediSys Health Network cultivates a culture of safety by making infection control and prevention a priority.  All employees have an important part to play in preventing the spread of infections, and everyone’s contribution to safety is highly valued.

Congratulations To The MediSys Health Network’s Good Catch Award Winners

Good Catch awardees receive recognition and a certificate of excellence based on their actions in preventing accidents from occurring. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling or reporting a significant change in a patient’s status.

Please join us in congratulating the following employees on their Good Catch:

1. Avril Athalia Quindara, RN- Flushing Hospital
2. Kevin Lam, RPh- Flushing Hospital
3. Natisha Brooks, Care Management- Jamaica Hospital

By identifying a problem before it became a patient safety issue, our awardees have helped our hospitals provide patients with excellent care. We thank them for being exemplary team members and contributing to our goal of being a high-reliability network.

Jamaica Hospital Hosts ER Groundbreaking Ceremony with Governor Kathy Hochul

Jamaica Hospital Medical Center held a groundbreaking ceremony for its new Emergency Department (ED) on Friday, June 16th. This is the first major expansion of the hospital’s ED to occur in over three decades.

New York Governor Kathy Hochul joined the hospital in commemorating this momentous occasion as a special guest speaker. The Governor awarded Jamaica Hospital $150 million in funds for the expansion as part of the Statewide Health Care Facility Transformation Program.

“With this new beginning, we say that this community and this hospital matter,” said Governor Hochul. “We’re going to continue working together with this $150 million investment in the future of the health of this community.”

Governor Hochul was joined by over 500 guests in a tent on the site of the new ER. Congressman Gregory Meeks and Queens Borough President Donovan Richards both spoke at the event, praising the Governor’s investment and its potential to help Jamaica Hospital improve healthcare outcomes for the Queens community. Other attendees included Senators Joseph Addabbo and Leroy Comrie, Assemblymembers Alicia Hyndman and David Weprin, and Councilmember Lynn Schulman.

The new ED will double in size and have the capacity to treat over 150,000 patients annually. In addition to increased space, the ED, designed with efficiency and safety in mind, will incorporate a layout that allows for better patient privacy, experience, and safety.

The new Emergency Department design features three additional trauma rooms (bringing the total to four) with negative air pressure to prevent the spread of airborne diseases such as COVID-19. These state-of-the-art trauma rooms, equipped with the latest technology, will also be added to support the demands of the busiest trauma center in New York City.

Another component of the expansion includes the addition of 22 intensive care unit (ICU) beds. The need for an increase in ICU beds was made apparent during the COVID-19 pandemic when Jamaica Hospital found itself at the epicenter of the outbreak treating a surge of critically ill patients.

Jamaica Hospital’s Emergency Department expansion project is expected to be completed by 2027. The expansion will greatly improve access to quality emergency care in Southeast Queens and neighboring communities. “We thank Governor Hochul for supporting and investing in New York Hospitals. Her commitment to building a strong and equitable healthcare system will undoubtedly help our organization and others to provide the highest quality care to the communities we serve,” said Jamaica Hospital President and CEO Bruce J. Flanz.

Congratulations to the MediSys Health Network’s CARE Award Recipients

The CARE Award Program recognizes employees who receive positive written remarks from patients or their loved ones after receiving high-quality and compassionate care.

The criteria for the award are:

C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.

A: Advocacy-Ensure quality care is given and the safety of the patients and environment is maintained.

R: Respect-Greeting or speaking to others in a kind and respectful way.

E: Engagement-Make individuals feel that they are valued, important, and recognized.

Please join us in congratulating:

1. Dr. Stephen Howlader, Emergency Medicine- Jamaica Hospital
2. Matthew Valle, Assistant Administrator- Jamaica Hospital
3. James Villavicencio, Assistant Vice President-Jamaica Hospital
4. Dr. Morgan Chen, Emergency Medicine- Jamaica Hospital
5. Dr. Moustafa Mourad, Director-Jamaica Hospital
6. Dr. Anil Kapoor, Medicine- Flushing Hospital
7. Dr. Syed Ali, Medicine -Flushing Hospital
8. Dr. Sahar Farhan, Medicine- Flushing Hospital
9. Dr. Oscar Marcilla, Emergency Medicine – Flushing Hospital
10. Dr. Intazam Khan- Flushing Hospital

We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.

Congratulations To The MediSys Health Network’s Compassionate Caregiver of the Year Award Winners

The Compassionate Caregiver of the Year Award recognizes extraordinary healthcare professionals who embody the characteristics of compassionate care and whose professional achievements have helped to create healing healthcare environments for patients, families, colleagues, and communities.

This year’s Compassionate Caregiver Of The Year Award was presented to Aisling Walsh, BSN, RN, CLC, from Jamaica Hospital Medical Center, and Dr. Martine Louis from Flushing Hospital Medical Center.

Congratulations to both award recipients.  

 

Congratulations To The MediSys Health Network’s SEIP Award Winners

Congratulations to the MediSys Health Network’s Safety Excellence in Infection Prevention (SEIP) award winners.

The SEIP award recognizes employees who contribute to the success of infection control initiatives.

The criteria for the award are:

S: Surpasses above and beyond expected job role responsibilities as it relates to infection control.

E: Enforce actions that support infection prevention best practices.

I: I do the right thing, even when no one is looking.

P: Performs awesome acts of safety related to infection prevention.

We thank the following team members for leading by example and doing their part to reduce the risk of infection transmissions:

1. Anessa Madraymootoo, Clinical Nurse Leader, 6 South- Jamaica Hospital

2. Erick Aviles, Manager, Project, Plant Operations-Flushing Hospital

The MediSys Health Network cultivates a culture of safety by making infection control and prevention a priority.  All employees have an important part to play in preventing the spread of infections, and everyone’s contribution to safety is highly valued.

The MediSys Health Network Honored As A Healthcare Hero

On Thursday, May 18th, the MediSys Health Network was honored as a Healthcare Hero by Schneps Media. The network was recognized for its newly developed cancer care program.  Accepting the award were Dr. Rosa Nouvini and the rest of the cancer care team at MediSys.

Earlier this year, the MediSys Health Network announced a partnership with Memorial Sloan Kettering (MSK) Cancer Center to provide much-needed, local oncology services to the people of Queens at Jamaica Hospital Medical Center.

Queens is the most culturally diverse county in the United States and many of the over one million people we serve face significant healthcare barriers. One of which is the lack of cancer care services. Currently, there are no comprehensive cancer care centers in the borough. Through the development of this partnership, the MediSys Health Network and Memorial Sloan Kettering plan to address this need and increase access to world-class cancer care.

The foundation of the MediSys cancer care program has already been established. Dr. Rosa Nouvini, an oncologist at MSK has been named Site Director for Cancer Services at Jamaica Hospital and is currently seeing patients weekly at a specially designated clinic. In addition, Dr. David G. Pfister, Chief, Head, and Neck Oncology Service and Associate Deputy Physician-in-Chief, Strategic Partnerships; will be serving as the Chief of Oncology at Jamaica Hospital. Dr. Pfister and Dr. Nouvini will be joined by a team of oncologists who will receive training in all MSK protocols and have access to their clinical trials.

Other network goals are to establish separate lung and prostate cancer screening programs and build a comprehensive cancer center on the Jamaica Hospital campus where the majority of cancer treatments will be provided locally, with the ability to transfer some cases to our partners at MSK.

Congratulations to the MediSys Health Network’s Good Catch Award Winners

The Good Catch award program recognizes MediSys Health Network employees who go above and beyond to ensure the safety of our patients.

Good Catch awardees receive recognition and a certificate of excellence based on their actions in preventing accidents from occurring. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling, or reporting a significant change in a patient’s status.

Please join us in congratulating the following employees on their Good Catch:

1. Kener Ismael, Respiratory Therapist- Jamaica Hospital
2. Patrice Dixon, Central Transport- Jamaica Hospital
3. Tanya Ayala & Gary Haye, Care Management- Jamaica Hospital
4. Mariyamma Mathai, AHN, CDU Department- Flushing Hospital

By identifying a problem before it became a patient safety issue, our awardees have helped our hospitals provide patients with excellent care. We thank them for being exemplary members of our team and contributing to our goal of being a high-reliability network.