MediSys Health Network Earns Age-Friendly Health System Status

The MediSys Health Network is proud to announce that we have earned “Age-Friendly Health System” status; a designation that less than 20 percent of the health care facilities across the country have yet to receive.

Receiving an Age-Friendly status demonstrates that Flushing Hospital, Jamaica Hospital, and the Jamaica Hospital Nursing Home are committed to this rapidly growing movement to improve the health care for older adults.

This initiative was a collaborative effort founded in 2017 by the John A. Hartford Foundation, the Institute for Healthcare Improvement (IHI), the American Hospital Association (AHA), and the Catholic Health Association of the United States (CHA) with the intention of helping hospitals and other care settings implement a set of evidence-based interventions specifically designed to improve care for older adults.

The initiative is guided by a framework of essential elements known as the “4Ms”, which include:

  • What Matters – Communicating with our patients to better understand their personal and healthcare goals. This is achieved by asking a series of questions to the patient as well as family members or caregivers. Factors in what matters most to our patients could include end-of-life care, placement issues, or financial concerns.
  • Medication – Prescribing age-friendly medications that do not interfere with the goals of our older patients. This includes not prescribing certain medications that can affect a patient’s mobility and using our electronic medical record system to identify potentially inappropriate medications.
  • Mentation – Preventing, identifying, treating and managing mental health issues such as depression and dementia in our older patients. This involves conducting a mental health status examination.
  • Mobility – Ensuring that our older adult patients move safely and maintain function. This is done by getting our patients to ambulate more while in our care and by conducting a Fall Risk Assessment and providing mobility devices if necessary.

Receiving this designation was a collaborative effort led by Dr. Angelo Canedo and Dr. Alan Roth and included a leadership committee comprised of physicians, nurses, and hospital administrators. After a rigorous nine-month process that included educating all of our providers and submitting data that demonstrated the 4Ms have been incorporated into our practices, the MediSys Health Network was recognized as an Age-Friendly Health System in November.

The 4M initiative for treating older adults is currently being practiced throughout our network, by providers in our Emergency Departments, Ambulatory Care Centers, Inpatient Units, and in our long-term care facility

“Older adults deserve safe, high-quality healthcare. The Age-Friendly Health System initiative is an important part of our vision to provide it to them,” stated Dr. Alan Roth. “We worked very hard to achieve this goal and are extremely appreciative of those who contributed to helping us attain it.”

 

 

 

 

 

 

 

Congratulations To This Month’s Jamaica Hospital GEMS

Every month, employees at Jamaica Hospital who go above and beyond to help coworkers, patients and visitors are nominated for the G.E.M award.

G.E.M stands for Going the Extra Mile and recipients are recognized for their hard work, team spirit, kindness, and professionalism.

This month’s G.E.M recipients are:

Ian McLean – Plant Operations
Conrad Daley – Security
AnnaMarie Gonzales – Accounting

Congratulations to you all. Keep up the excellent work in helping us to serve our community.

 

Jamaica Hospital 128th Anniversary Rainbow Ball

On Saturday, November 16th Jamaica Hospital Medical Center celebrated the important milestone of serving the community for 128 years. The momentous occasion was commemorated at the hospital’s annual Rainbow Ball dinner-dance and fundraiser which took place at the Queens Museum. Over 600 guests were in attendance.

The Rainbow Ball is an opportunity for supporters of Jamaica Hospital to celebrate its accomplishments and raise funds for future projects. This year’s honorees were the men and women who are on the frontline every day protecting and caring for people in times of need, New York City’s First Responders. Representatives of the NYPD Patrol Borough Queens South, FDNY Division 13, FDNY – EMS Division 4, and Jamaica Hospital Pre-Hospital Care Department were recognized for their invaluable service to the community.

Hospital President and CEO Bruce J. Flanz commenced the evening by welcoming everyone and noting how proud we were to be honoring the first responders.

For the remainder of the evening, guests enjoyed a delicious dinner and danced to lively music. The fun carried on during the raffle and grand prize drawing where contestants had the opportunity to win a trip to Hawaii and other fantastic gifts.

In all the 128th Anniversary Rainbow Ball was a great success and we thank those who continue to support Jamaica Hospital Medical Center in our endeavors.

Give Veterans A Smile Day

Under the direction of Chairman Steven Quarcoo DDS and Attending Dentist Bijan Anvar DDS, Flushing Hospital Medical Center’s  Dental Department hosted a Veterans Smile Day on Friday, November 8, 2019.

The purpose of the event was to provide free dental exams, x-rays, and cleanings to our veterans. It was the hospital’s way of thanking the men and women of our military for their service.

As part of Flushing Hospital’s community outreach, various Veteran and American Legion groups were contacted and invited to have their members participate. The hospital also invited veterans who are currently living in homeless shelters throughout the borough of Queens to participate.

“This is a great way to give back to those who fought for the freedom we enjoy,” stated Dr. Anvar.

Flushing Hospital would like to thank all the dental department staff, residents and technicians who volunteered their time for this worthy cause.

Congratulations To Flushing Hospital’s Good Catch Recipients

Flushing Hospital employees who go above and beyond to ensure the safety of our patients are recognized and awarded a certificate of excellence for their Good Catch.

Good Catch nominees receive recognition based on their actions in preventing accidents from occurring. These actions may include correcting a medication order, preventing a patient from falling or reporting a significant change in a patient’s status.

Please join us in congratulating the following  employees on their  Good Catch:

Michael Bosco, Pharmacy
Ellen Alarcon, Radiology

By identifying a problem before it became a patient safety issue, our nominees have helped Flushing Hospital to provide patients with excellent care.

To our Good Catch recipients, thank you for being exemplary members of our team and contributing to our goal of being a High-Reliability Hospital.

Respiratory Care Week at the MediSys Health Network

Last month, Jamaica and Flushing Hospital Medical Center celebrated Respiratory Care week by hosting a series of educational events.

Both hospitals aimed to raise awareness of various lung diseases such as COPD and asthma, and inform their communities about practices utilized by respiratory therapists to treat these issues. Members of each hospital’s Respiratory Care Department also demonstrated how to operate several respiratory devices.

The Respiratory Care Department at Jamaica Hospital conducted demonstrations and displayed educational materials in the hospital’s cafeteria.  Guests and staff participated in interactive exercises in which they learned about the life-saving services respiratory therapists provide. The week ended with an asthma education and device training session for healthcare professionals that included residents, pharmacists, case managers and nurses.  Devices such as meter dose inhalers, spacers and peak flow meters were demonstrated to attendees.

Flushing Hospital celebrated Respiratory Care Week by hosting workshops for therapists throughout the week. The Respiratory Care Department also displayed educational boards in the hospital’s main lobby and engaged guests in trivia that included interesting respiratory facts and the history of respiratory care.

Respiratory care therapists play a vital role in the community and MediSys Health Network’s healthcare team.  They deliver care in various medical settings throughout the network including ICU’s, sleep centers, outpatient clinics, pulmonary clinics and operating rooms. Each day, respiratory therapists work side-by-side with doctors, nurses and other healthcare practitioners to ensure that patients receive excellent care.

Jamaica and Flushing Hospital Launch Their Patient And Family Advisory Councils

Jamaica Hospital Medical Center and Flushing Hospital Medical Center each held their inaugural Patient and Family Advisory Council (PFAC) meetings on October 14th and 15th respectively. The PFAC meetings are a product of our collaboration with the Planetree initiative and mark a significant step in the MediSys Health Network’s path to becoming a person-centered organization.

PFAC was established to provide our hospitals with a fresh perspective, from the eyes of our patients, and use that knowledge to potentially transform how we deliver care. At these meetings, patients and their family members are asked to share their experiences while at our hospitals and provide feedback about what we are doing well as well as how we can continue to make improvements.

These dedicated individuals, known as PFAC advisors, will meet monthly with an interdisciplinary group of hospital team members. These advisors were specially selected based on the meaningful interactions they had with our team while either they or their loved ones were rendered care at our hospitals. The advisors’ insights serve as valuable information, as we look to continue to improve our patients’ experiences.

We would like to acknowledge these valuable members not only for volunteering their time but also for their passion for improving caring interactions within the walls of our institutions, which many of us call our second home.  The first two advisors to join Jamaica Hospital’s Patient and Family Advisory Council are Caridad Diaz and Lydia Guzman.  Runa Khan and Andrew Sheppard have both graciously agreed to serve as Flushing Hospital’s PFAC advisors.

The advisors meet on the second Monday of every month at Jamaica Hospital and third Tuesday at Flushing Hospital. Each of them has made a two-year commitment to the Patient and Family Advisory Council.

For more information about the PFAC program at Jamaica Hospital, please contact Emilia Escamilla-Rebaza at 718-206-8983 or email her at EEscamil@jhmc.org.

For more information about the PFAC program at Flushing Hospital, please contact Daryl Arcinas at 718-670-8930 or e-mail him at DArcinas.flushing@jhmc.org.

Jamaica Hospital’s ER Earns Clinical Ultrasound Accreditation

Jamaica Hospital Medical Center is proud to announce that its Emergency Department recently received Clinical Ultrasound Accreditation by the American College of Emergency Physicians (ACEP).

Clinical ultrasound is the real-time performance and interpretation of ultrasound by a physician at the bedside to diagnose, monitor, and treat medical conditions.

Jamaica Hospital’s emergency department physicians are now trained to utilize ultrasound to guide them during complex procedures and help them expedite the correct diagnosis for many life-threatening conditions such as abdominal aneurysms, ectopic pregnancies, and internal bleeding. This diagnosis can be made within minutes, ultimately resulting in faster treatment and better patient outcomes.

Accreditation by the American College of Physicians indicates that Jamaica Hospital’s Emergency Ultrasound Program meets the high standards set forth by ACEP in the Ultrasound Guidelines: Emergency, Point-of-Care and Clinical Ultrasound Guidelines in Medicine.  The hospital’s program has met ACEP standards in all areas including administration, performing and interpreting ultrasound examinations, and patient confidentiality and privacy

In addition, accreditation required the hospital’s emergency physicians to be credentialed in emergency ultrasound – a process that requires extensive training and continuing education. There are currently 11 emergency physicians who meet these requirements. They are:

Celine Thum, MD
Morgan Chen, MD
Abujeet Kaur, MD
Susan Philipose, MD
Shi-Wen Lee, DO
Melvin Ku, MD
Wing Tom, MD
Lauryn Ksoturko, MD
Iain Jeffrey, MD
Anthony Almeida, MD
Austin Choi, MD

Jamaica Hospital was one of only a handful of hospitals in New York State, and the only one in Queens to obtain ACEP’s Clinical Ultrasound Accreditation.  This designation is a testament to the continued high quality of care provided by Jamaica Hospital’s Emergency Department.  According to Celine Thum, MD, FAAEM, Director of Emergency Ultrasound, “Point-of-care ultrasound is an integral part of how emergency care is delivered at Jamaica Hospital and has already had a positive impact on our patients. Our doctors have used this technology to identify emergent pathologies in patients, which has resulted in positive outcomes and lives saved.”

Geoffrey Doughlin, MD, Chairman of Emergency Medicine added, “We are proud to have achieved this accreditation by the American College of Emergency Physicians as it demonstrates that Jamaica Hospital is among the best in the world at delivering point-of-care emergency ultrasound.”

Angels on the Bay

On Tuesday evening October 15th, Angels on the Bay held their 24th annual Anniversary Ball at Russo’s on the Bay in Howard Beach.

Angels on the Bay is a non-profit corporation, founded by the Russo family the proprietors of Russo’s On The Bay and members of the community to raise funds for children’s programs and health care services.  The organization’s primary goal is to help make a difference in the lives of children who are challenged by physical limitations, developmental disadvantages, and life-threatening diseases. To date, they have raised over $3.9 million dollars to help these causes.

This year, Flushing Hospital Medical Center and other hospitals within our region were awarded checks to support initiatives that provide care to pediatric patients.

Over the years, Jamaica and Flushing Hospital Medical Center have received a total of approximately $720,000 in donations from Angels on the Bay.

We thank Angels on the Bay for their generosity and support.   The MediSys Health Network looks forward to continuing our mission to improve the lives of our pediatric patients.

Jamaica Hospital’s Dr. Gina Basello Receives National Caregiver of The Year Award

Dr. Gina Basello, Jamaica Hospital Medical Center’s Vice-Chairperson and Residency Program Director of Family Medicine and Associate Director of the Hospice & Palliative Medicine Fellowship, was recently presented with the National Compassionate Caregiver of the Year Award.

The award was given to Dr. Basello at the conclusion of the Schwartz Rounds and came as a complete surprise.

According to the Schwartz Center for Compassionate Care, the pioneering organization of the Schwartz Rounds, “Finalists represent healthcare professionals who make a profound difference through their unmatched dedication to compassionate collaborative care.” Dr. Basello was recognized for demonstrating a high level of compassionate care to patients and her devotion to creating “psychologically safe” spaces for healthcare providers to reconnect with themselves and the hospital’s mission.

Dr.  Basello’s passion for engaging patients and families in a culturally sensitive and person-centered manner is often reflected in her efforts to nurture the next generation of compassionate physicians.  Members of her team consistently receive high patient experience and satisfaction scores.

As a staunch advocate for providing a platform where healthcare workers can share their experiences in a supportive environment, Dr. Basello serves as a program moderator for the Schwartz Rounds at Jamaica Hospital.  The program was adopted by the hospital as part of its initiative to provide employees with a forum in which they could openly discuss emotional and social challenges encountered while caring for patients.

We recognize Dr. Gina Basello for all her achievements and congratulate her on receiving this well-deserved award.