Jamaica Hospital Medical Center and Flushing Hospital Medical Center each held their inaugural Patient and Family Advisory Council (PFAC) meetings on October 14th and 15th respectively. The PFAC meetings are a product of our collaboration with the Planetree initiative and mark a significant step in the MediSys Health Network’s path to becoming a person-centered organization.
PFAC was established to provide our hospitals with a fresh perspective, from the eyes of our patients, and use that knowledge to potentially transform how we deliver care. At these meetings, patients and their family members are asked to share their experiences while at our hospitals and provide feedback about what we are doing well as well as how we can continue to make improvements.
These dedicated individuals, known as PFAC advisors, will meet monthly with an interdisciplinary group of hospital team members. These advisors were specially selected based on the meaningful interactions they had with our team while either they or their loved ones were rendered care at our hospitals. The advisors’ insights serve as valuable information, as we look to continue to improve our patients’ experiences.
We would like to acknowledge these valuable members not only for volunteering their time but also for their passion for improving caring interactions within the walls of our institutions, which many of us call our second home. The first two advisors to join Jamaica Hospital’s Patient and Family Advisory Council are Caridad Diaz and Lydia Guzman. Runa Khan and Andrew Sheppard have both graciously agreed to serve as Flushing Hospital’s PFAC advisors.
The advisors meet on the second Monday of every month at Jamaica Hospital and third Tuesday at Flushing Hospital. Each of them has made a two-year commitment to the Patient and Family Advisory Council.
For more information about the PFAC program at Jamaica Hospital, please contact Emilia Escamilla-Rebaza at 718-206-8983 or email her at [email protected].
For more information about the PFAC program at Flushing Hospital, please contact Daryl Arcinas at 718-670-8930 or e-mail him at [email protected].

Clinical ultrasound is the real-time performance and interpretation of ultrasound by a physician at the bedside to diagnose, monitor, and treat medical conditions.
Jamaica Hospital was one of only a handful of hospitals in New York State, and the only one in Queens to obtain ACEP’s Clinical Ultrasound Accreditation. This designation is a testament to the continued high quality of care provided by Jamaica Hospital’s Emergency Department. According to Celine Thum, MD, FAAEM, Director of Emergency Ultrasound, “Point-of-care ultrasound is an integral part of how emergency care is delivered at Jamaica Hospital and has already had a positive impact on our patients. Our doctors have used this technology to identify emergent pathologies in patients, which has resulted in positive outcomes and lives saved.”
On Tuesday evening October 15th, Angels on the Bay held their 24th annual Anniversary Ball at Russo’s on the Bay in Howard Beach.
Dr. Gina Basello, Jamaica Hospital Medical Center’s Vice-Chairperson and Residency Program Director of Family Medicine and Associate Director of the Hospice & Palliative Medicine Fellowship, was recently presented with the National Compassionate Caregiver of the Year Award.
Flushing Hospital Medical Center (FHMC) employees hit another grand slam last month, at their Third Annual Softball Tournament and Family Day.





On August 21st five physicians from Jamaica Hospital’s Family Medicine Department departed on a ten-day mission to Lare, Kenya as part of a coordinated medical effort. The medical team was led by Dr. Kamica Lewis and Dr. Maria Perfetto-Tullo and also included three third-year residents, Dr. Andrew Flowers, Dr. Melissa Bhikham and Dr. Colleen Hautzinger.
Cytomegalovirus (CMV) is a common virus that can affect people of all ages. In fact, over half of all adults have been infected with CMV by the age of 40, but in most healthy adults, the immune system will prevent the virus from causing illness while some may experience mild symptoms such as fever or sore throat.
