Jamaica Hospital Medical Center and Flushing Hospital Medical Center are proud to be two of only 12 hospitals chosen to participate in a 24-month collaborative program that will help the MediSys Health Network reach its goal of delivering the highest level of patient-centered care.
The program, which is being funded by the NYS Health Foundation, will allow both hospitals the opportunity to work with Planetree, an international, non-profit organization that facilitates patient-centered care in a healing environment.
According to the program, over the next two years, Planetree will partner with Jamaica and Flushing Hospital by offering a full spectrum of services to help them develop a path to providing person-centered care. Planetree will be assisting the MediSys hospitals by providing assessments to better understand our organization’s culture from all perspectives and offering coaching and training to help us develop, implement and maintain a range of person-centered care strategies. At the end of the 24-month collaborative, both hospitals hope to achieve Planetree Bronze Designation.
It has been proven that hospitals that are dedicated to patient-centered care have experienced many benefits, including:
- Higher Quality of Care
- Improved Patient Outcomes
- Lower Readmission Rates
- Shorter Lengths of Stay
- Higher Patient Experience Scores
- Increased Employee Satisfaction & Retention
- Improved Reputation
Planetree’s mission to “inspire caregivers to make patients true partners in their care, meeting their human needs and improving outcomes” is in perfect alignment with the goals of the MediSys Health Network as it has been our main focus over the last several years to improve the patient experience. “We are very excited to have the opportunity to work with Planetree. We hope that this collaboration will inspire a network-wide culture change to patient-centered care excellence” states Emilia Escamilla-Rebaza, RN, Director of Person-Centered Services.
Please stay tuned for more information about the Planetree collaborative.




An average day for Michelle Stoddart, Director of PR and Community Relations; May Uri, Vice President of Human Resources; Joe DeVito, Director of Player Development at Resorts World Casino New York City involves long hours filled with planning and executing business objectives. Due to their hectic schedules, time is extremely valuable and scarce.


The New York City Department of Health’s Community Cares Project (CCP) presented Flushing Hospital’s Ambulatory Care Center with the Shining Star Award. The hospital was recognized for implementing measures to improve screening rates among uninsured patients and reduce disparities.
In March, Jamaica and Flushing Hospital Medical Center celebrated Social Work Month by hosting a series of events that included bake sales, yoga sessions and educational demonstrations.
Social workers play a vital role in delivering quality health care to patients at Jamaica and Flushing Hospital. They monitor our patients’ stay from admission to discharge. Upon admission, social workers help patients to avoid prolonged hospital stays by working with physicians to expedite tests or treatments. They provide counseling services for patients and families to help them adjust to changes and challenges they may face during hospitalization. Before patients are discharged, social workers assess their needs to determine a plan for support services or follow up care.

In 1991, President George H.W. Bush signed a proclamation that recognized physicians for the work that they do. This day, now known as National Doctors’ Day, is celebrated on March 30th and was created to thank physicians for their tireless contributions to our well-being as a society.
On Friday, March 22nd, a special flag raising ceremony was held at MediSys Clocktower in honor of the men and women who served bravely in the Vietnam War.

Dr. Cara James, Director of Medicaid and Medicare Services (CMS) Office of Minority Health as well as the co-chair of the CMS Rural Health Council shared a very valuable presentation entitled “Achieving Health Equity through Increased Understanding, Sustainable Solutions, and Collective Action.” The purpose of the presentation was to educate the audience that healthcare disparities can occur due to many different factors including race, ethnicity, age, gender, socioeconomic status, sexual orientation, or disability.
At Flushing Hospital, outpatient dietitian, Laura Wang presented the importance of reading nutrition labels at two senior centers. She also hosted a healthy snack workshop at a local elementary school.