The CARE Award program recognizes employees who receive positive written remarks from patients or their loved ones after receiving high-quality and compassionate care.
The criteria for the award are:
C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.
A: Advocacy-Ensuring quality care is given and the safety of the patients and environment is maintained.
R: Respect-Greeting or speaking to others in a kind and respectful way.
E: Engagement- Making individuals feel valued, important, and recognized.
Please join us in congratulating:
1. Jacqueline Grant, RN – Jamaica Hospital
2. Dr. Usman Shoaib – Jamaica Hospital
3. Gad Guillen- Jamaica Hospital
4. Anthony Ramos – Jamaica Hospital
5. Josh Wright – Jamaica Hospital
6. Jiahe Zhao, MD – Flushing Hospital
7. Jobanpreet Kaur, RN- Flushing Hospital
8. Davena Joree – Flushing Hospital
9. Hilla Lokenauth, RN – Flushing Hospital
We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.





Earlier this month, Jamaica Hospital Medical Center staff participated in the Jamaica Jams Festival in downtown Jamaica. This is an annual event and one of the biggest street festivals in the borough of Queens.
Some of the services we offered included: dental, ophthalmology, blood pressure, stroke, and podiatry screenings as well as lung cancer assessments for screenings in collaboration with Memorial Sloan Kettering. We also provided educational materials about nutrition, women’s health, mental health and wellness, asthma and respiratory care, aging in place for seniors, and trauma prevention. Lastly, we offered COVID-19 vaccines to anyone interested in receiving one.
The MediSys Health Network received national recognition and multiple gold awards from the American Heart Association (AHA) for providing outstanding heart health and stroke care.




On July 26th, 2024, Jamaica Hospital held Schwartz Rounds on campus with 179 attendees. The Schwartz Rounds program offers healthcare providers a regularly scheduled time during their fast-paced work lives to openly and honestly discuss the social and emotional issues they face in caring for patients and families. In contrast to traditional medical rounds, the focus is on the human dimension of medicine. “As a first-time attendee, this experience has improved my insight into how patient care looks outside of the actual clinical care. I also have a better understanding as to how each staff member contributes to the care team”, said one attendee.


