A new initiative to recognize employees who “Go the Extra Mile” was recently introduced at Jamaica Hospital, its network of Ambulatory Care Centers, and Trump Pavilion.

The GEM program acknowledges that there are many employees who bring positive attributes to their job, are committed to going above what is required of them, and are therefore making a difference in the reputation of the facility. Hospital leadership feels that it is time to start recognizing these employees.  Managers can now nominate an employee from either within or outside  their department for that employee’s outstanding service to our patients, visitors, or their fellow colleagues. Any employee observed taking steps to address and resolve problems, performs random acts of kindness and compassion, or exhibit the highest level of team spirit can be nominated.  Specifically, the GEM initiative will:

• Recognize employees who step up and Go the Extra Mile
• Acknowledge when an employee takes action to instill a sense of well-being to our patients
• Let employees know that management and their peers notice when they go out of their way for others
• Reinforce how respect, honesty, integrity and commitment impact patient care and our work environment in a positive way

The first first five employees were selected in July. They are:

Kenneth Bacchi, Print Shop/Mailroom Associate
Annoleah Carson, Admitting Department Representative
Maria Crisano, Lead Financial Investigator
Ana Morton, Telephone Operator, Trump Pavilion
Ashley Ramirez, Environmental Services
Robert Smith, Security Officer

All employees recognized will receive a $50 gift card and a GEM pin. In addition, all nominated employees will receive a thank you card from Mr. Bruce Flanz, President and CEO of Jamaica Hospital Medical Center.

Mr. Flanz stated: “we are an institution not just a building. We want to make it personal so that people will feel like they belong to a winning team. We expect this GEM initiative to have a positive impact on our patients in the long run. We have to accentuate the positive and let everyone know that they are important.”

There are plans to expand the GEM program to Flushing Hospital in the near future.

Jamaica Hospital physicians, Dr. Richard Pinsker, Program Director of Internal Medical Residency Program, and Dr. Hineshkumar Upadhyay, Chief Resident, recently attended the American Association of Clinical Endocrinologist 22^nd Scientific and Clinical Congress, where their case study about the association between marijuana use and endocrine problems was highlighted.

The study involved a 37-year-old male who smoked marijuana daily for 15 years. He was initially treated in the hospital’s Emergency Room, displaying signs of extreme fatigue, loss of libido, and shortness of breath. Further evaluation showed that the patient demonstrated low testosterone and pituitary hormone levels. In addition, the patient had no previous exposure to radiation or a history of head trauma. This led Dr. Pinsker and Dr. Upadhyay to conclude that chronic marijuana use negatively affects the endocrine system.

“We really feel that the evidence to date shows this is a much more serious health problem than we’ve given credit to,” Dr. Pinsker said during a press conference. “Marijuana has always been laughed off. It’s a kid’s drug; they’ll outgrow it. In certain communities, it’s so common that people look at it as if they’re having a glass of beer. I think it’s time that physicians start having their antenna up for all the difficulties that come with this drug.”

He added, “of course this is one case report, but I think it suggests that further research needs to be done… something prospectively should be done to map this out more scientifically.”

To read more about Dr.Pinsker and Dr. Upadhyays case study, please click here.

The employees who work Jamaica Hospital’s Labor, Delivery and Recovery Unit are used to delivering babies. Arranging weddings though? Now that was something new to them, but it didn’t prevent them from making one couple’s wish come true.

Samala Armogan and her fiancé Steven Bhaagaloo Goseine were expecting their first child on June 18th, but when they learned that Samala would have to be induced on May, 28th they were upset that their plan to be married before they baby was born would not be possible. The couple had received their marriage license and attempted twice before to get married, but according to Samala, “other medical emergencies got in the way of our plans.”

Upon hearing about their desire to be wed, the LDR staff was able to contact a member of the Hospital’s Volunteer Clergy Program, who just happened to be on-campus. Pastor Doulas Palms was happy to preside over the services, stating, “I never expected to be marrying anyone today. I consider it divine intervention that I was here to answer this prayer.”

While the pastor prepared for the service, the nurses scurried to freshen-up the room, take photos of the happy couple, and even provide flowers for the bride. “This is a first for me. I’ve been working as a nurse for a number of years and never experienced anything like this before. I am very excited for them”, said Myrna Escario, RN, who also served as witness to the nuptials. Approximately one dozen employees attended the very emotional service.

The newlyweds were so appreciative for all the efforts made by the staff. “It was very important to us to be married before our baby was born,” explained Steven. “Everyone really went out of their way to accommodate this very unusual request. We are so happy and thankful to them for making this happen.”

After the wedding, mom and dad spent their honeymoon welcoming their new son, Steven Jr. into the world. Both mother and baby are healthy and happy.

Anyone who has ever been a patient in a hospital will tell you that the experience can be unsettling, especially for children. In an effort to make the experience for children a little more pleasant, Jamaica Hospital recently opened a state-of-the-art pediatric treatment room.

The new treatment room has a tropical beach motif, with palm trees, dolphins playing in the surf and parrots flying high in the sky. The bright colors and wonderful artwork will not only make a remarkable difference for children but the physicians and nurses will have an easier time locating supplies. The treatment room also features strategically designed organization, better lighting, and an upgraded exam table.

A wide variety of procedures will be performed in the treatment room, including IV starts, blood collection, cauterizations, IV flushes, injections, hearing and sight testing, OB exams, and consultations.

Jamaica Hospital’s Pediatric Department is thrilled about the new feature of it’s Pediatric Unit. Staff members are excited about the room’s ability to serve as a distraction for children while they undergo medical care. Above all, they are thankful for the generous donations provided by the Starlight Children’s Foundation and the Larry and Jane Scheinfelf Foundation, whose funding helped build the new room.

There has been a great deal of attention recently given to the relationship between brain injuries and sports. Most of the focus has been on the cumulative effects of concussions and violent, contact sports such as football, but surprisingly many non-contact sports and recreational activities have a higher incidence of brain injuries, with cycling having the highest numbers.

With summer practically upon us, the brain injury experts at Jamaica Hospital’s Traumatic Brain Injury (TBI) Unit are determined to warn the community about the potential dangers associated with cycling, as well as identify the signs and symptoms of concussive injuries.

In two separate interviews, with the Queens Chronicle and the Times Ledger newspapers, Dr. Gonzalo Vasquez-Casals, Neuro-Psychologist pointed out that of the 446,000 sports-related brain injuries treated at hospital in 2009, 85,000 or roughly 20% were due to cycling.

In the Times Ledger article, which appeared on May 3rd, Dr. Vasquez-Casals informed readers that headaches, confusion, disorientation, dizziness, slurred speech, nausea, vomiting, and fatigue are potential signs of a concussion.

In the article, which ran in the Queens Chronicle on April 29th, Dr. Vasquez-Casals warned riders that helmets are the best way to safeguard against cycling injuries.  According to Dr. Vasquez-Casals, “97% of all fatal accidents involving bicycles are due to brain injuries when a rider wasn’t wearing a helmet.”

Dr. Vasquez-Casals was very hopeful that the message was well received and that cyclists in the community will enjoy a fun and safe summer on the bike paths.

In an attempt to create a more visitor friendly environment, Jamaica Hospital’s leadership recently decided to extend the hospital’s visiting hours.

The old visiting policy was not only limiting but also confusing because many of the units had different visitation schedules.  As a result, leaders from Administration, the Nursing Department, Building Services, Security and Admitting/Information Desk met and agreed to extend visiting hours on all floors.

Effectively immediately, visiting hours will now begin at 9:00 a.m. on all medical/surgical, intensive care, OB/GYN and pediatrics units. Visiting hours on all floors will end at 8:00 p.m.

The only unit that has not extended visitation is 5 North (Rehab, TCU, and TBI). This decision was made so that the patients on this unit can continue to receive uninterrupted daytime rehabilitation services.

Other enhancements of the new visiting policy include new age permissions on all units. Previously, Jamaica Hospital did not allow any children 16 years of age or under on the medical surgical floors.  Now, all children 12 and older can visit family members on any unit and siblings of any age can visit patients on 2 North and 2 South.

The Nursing Supervisors will continue to help those visitors who need special accommodations, such as rooming-in needs and comfort care passes.  They will also work on a case-by-case basis with visitors who require other special arrangements.

The hospital hopes that the changes will communicate to our patients and visitors our dedication to improving the quality of their stay.  We understand the difficulties some people have making it to the hospital when there are restrictions and we hope these measures are helpful.

New passes have been printed and the revised policy will be updated on all signs and other materials.

“If You’re Distracted, We’re Impacted” was this year’s theme for National Trauma Awareness Month and to help spread the message about the seriousness of distractions, Jamaica Hospital’s Trauma Division recently set up a distracted driving community education display in the hospital lobby.

On May 23, members of Jamaica Hospital’s trauma team distributed literature to hospital
employees and visitors to help educate them on the dangers of distracted driving and how
 to stay safe.“There are many dangers while driving,” said Mark Dekki, MPA, Community Educator, Trauma Services at Jamaica Hospital. “Not only does a distracted driver jeopardize their own life, but the lives of those in the car with them, as well as the lives of other drivers who are sharing the road and the lives of pedestrians.”

Distracted driving is characterized as any activity that could divert a person’s attention away from the primary task of driving. These actions can include eating, applying make-up, playing loud music, talking to passengers, and texting while driving, which over the last few years has become a cause of major concern.

According to the National Highway Traffic Safety Administration, 16% of fatal crashes and 20% of injury crashes in 2009 involved reports of distracted driving. In general, distracted driving contributes to up to 8,000 crashes every single day.  Additionally, at any given moment during the daylight hours, over 800,000 vehicles are being driven by someone using a handheld cell phone. Drivers who use hand-held devices are four times as likely to get into crashes serious enough to injure themselves.

“Distracted driving is one of the leading causes of death in Queens,” explained Dekki. “It is our greatest hope that this informational event gave people a better understanding of the dangers of being a distracted driver and provided enough of an impact to encourage a change in their behavior.”

As a Level 1 Trauma Center, Jamaica Hospital treated 717 trauma patients in its emergency department in 2012, of which 82 were pedestrians struck and 108 were motor vehicle traumas.

The National Trauma Institute reports that each year, trauma accounts for 42 million emergency department visits and two million hospital admissions across the nation. Furthermore, trauma injury accounts for 30% of all life years lost in U.S., more than cancer, heart disease, and HIV. In fact, the impact on life years lost is equal to the life years lost from cancer, heart disease and HIV combined.

To avoid becoming a trauma statistic, Dekki offers the following to drivers: “staying safe on the road is simple: turn off all electronic devices, apply all make-up before you get in the car, and eat meals and snacks before you get behind the wheel.”

In recognition of Creative Arts Therapy Week, Jamaica Hospital recently held its first annual exhibition of patient created art work.

The artwork, which was created by patients in Psychiatry units 2 and 3, was displayed in the main lobby of the hospital. Working with the therapists on these units provides patients with the opportunity to express themselves through their art in a way that they normally aren’t able to communicate verbally.

Creative art therapies utilize various art forms (art, music, writing, movement/dance, and drama) to help patients gain insight and awareness into their feelings, thoughts and behaviors in a non-threatening manner. Patients who receive inpatient mental health services participate in several creative arts therapy groups each day.

The displayed artwork was viewed by hundreds of employees, visitors, and patients, many of whom had no idea the program existed.

The hospital extends a special thanks to all staff members who work with these patients on a daily basis and who continually make the program a success.

On Friday, April 5th, Jamaica Hospital’s Trauma Department hosted a trauma prevention workshop at the Howard Beach Senior Center.

The purpose of this event was to reach out to Queen’s senior population to educate them on injury prevention, fall prevention, poison prevention, pedestrian safety, and fire prevention and to help decrease the number of preventable trauma/injury related events, therefore decreasing hospital admissions from these preventable injuries.

There were over 50 members of the Howard Beach Senior Center who attended the workshop. The members were extremely engaged in the presentation and were appreciative of the speakers who gave presentations. In addition to the variety of topics that were presented, the seniors were also given brochures, safety tips, and educational materials related to injury prevention.

The event was coordinated by Mrs. Nicolle Tuccillo, MHA, RPA-C/Trauma Program Manager at Jamaica Hospital and Dr. Patricia Gentile, Administrator for Jamaica Hospital’s Trauma Department.