Congratulations To The MediSys Health Network’s Good Catch Award Winners

The Good Catch award program recognizes MediSys Health Network employees who go above and beyond to ensure the safety of our patients.

Good Catch awardees receive recognition and a certificate of excellence based on their actions in preventing accidents from occurring. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling, or reporting a significant change in a patient’s status.

Please join us in congratulating the following employees on their Good Catch:

  1. Pauline Dietrich, PCA, 4 South, Telemetry – Jamaica Hospital
  2. Carlos Aviles, Ambulatory Call Center -Jamaica Hospital
  3. Lissette Pastor, Ambulatory Call Center -Jamaica Hospital

By identifying a problem before it became a patient safety issue, our awardees have helped our hospitals provide patients with excellent care. We thank them for being exemplary members of our team and contributing to our goal of being a high-reliability network.

Congratulations to the MediSys Health Network’s CARE Award Recipients

The CARE Award Program recognizes employees who receive positive written remarks from patients or their loved ones after receiving high-quality and compassionate care.

The criteria for the award are:

C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.

A: Advocacy-Ensure quality care is given and the safety of the patients and environment is maintained.

R: Respect-Greeting or speaking to others in a kind and respectful way.

E: Engagement-Make individuals feel that they are valued, important, and recognized.

Please join us in congratulating:

1. Jaiprakash Chrisandut, RN, 6 South- Jamaica Hospital
2. Svetlana Bychko, RN, 3 West- Flushing Hospital
3. Marilyn Fabro, RN, 3 West- Flushing Hospital
4. Elaiza Casual Guiliano, RN, 3 West-Flushing Hospital
5. Amandeep Singh, Clerk, 3 West- Flushing Hospital
6. Joyce Chun, RN- Flushing Hospital

We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.

Jamaica Hospital Medical Center Hosts a Flag Raising Ceremony Recognizing LiveOnNY

On Wednesday, March 22nd, Jamaica Hospital Medical Center and LiveOnNY held a flag-raising ceremony to honor donor heroes and their families along with the dedicated healthcare workers who assist in obtaining organ donations.

Introductory remarks were given by Jamaica Hospital’s EVP and COO, William Lynch, and the hospital’s Chairman of the Department of Family Medicine and Chief of Palliative Medicine, Dr. Alan Roth as well as Mr. Leonard Achan, President and CEO of LiveOnNY. They were followed by Pamela Ariza who spoke about what organ donation has meant to her family and the legacy her daughter Alexandra “Allie” Ariza left after becoming an organ donor hero. Additionally, Dr. Sheree Watson spoke about her experience as a liver recipient and emphasized the importance of registering to become an organ donor.

Before raising the flag, Mr. William Lynch, Dr. Alan Roth, Dr. Sally Mathew-Geevarughese, Associate Director Palliative Care Fellowship Program,  Dr. Oscar Corzo, Attending Physician Palliative and Hospice Department, and Dr. Khalid Gafoor, MICU Director,  were all presented with certificates for their efforts in raising in awareness for organ donations.

One organ donor can save up to 8 lives. More than 8,000 people in New York State are currently on the organ transplant waiting list and more than 100,000 are waiting across the nation, hoping that a donor hero will save their lives. If you are interested in registering as an organ donor, please visit www.liveonny.org.

Flushing Hospital Hosts Ribbon-Cutting Ceremony for New Dental Center

Flushing Hospital Medical Center hosted a ribbon-cutting ceremony to celebrate the opening of its new, state-of-the-art dental center.

In addition to various members of the hospital’s faculty, administration, and staff, Congresswoman Grace Meng, a long-time supporter of Flushing Hospital and advocate for improved health care resources in the community, attended the ceremony.

Flushing Hospital’s Dental Department currently treats an average of 11,000 patients each year. With the improved capabilities of the new dental center, this number is expected to increase to over 14,000 patients, an increase of more than 20%.

The 3,550-square-foot facility features eight examination rooms, one imaging room, one laboratory, and one sterilization room. The center is expected to significantly improve dental patient capacity and treatment efficiency at the hospital and expand community access to a variety of specialized dental treatments.

The dental center also features a wide range of new equipment, including a cone beam computed tomography (CBCT) machine with 3D imaging, fiber-optic handpieces in all operatories, and all-new dental delivery units with monitors for patients to see their radiographs and better understand their treatment plan. Other amenities include curing lights, specialized sterilization cassettes, a larger registration area, and a larger, more convenient waiting area.

“Our new facility allows us to provide our full range of dental treatment options to a higher volume of patients,” said Dr. Bijan Anvar, Chairman of Flushing Hospital’s Department of Dental Medicine. “With this expanded capacity, we can make a greater impact on dental health in our community, particularly for patients experiencing common conditions such as tooth decay and gum disease.”

Across the United States, approximately 90% of all adults have had at least one cavity and nearly half of all adults show signs of gum disease. Over half of all children have also had cavities in their baby or adult teeth. These problems are more common among underserved communities. With the expanded care resources offered by Flushing Hospital’s new dental center, patients have closer local access to specialized treatment for these conditions and others.

“We’re excited to provide the Flushing community with a new, state-of-the-art destination for accessible, high-quality dental care,” said Bruce J. Flanz, President and CEO of Flushing Hospital. “The facility and the cutting-edge equipment it features provide our dental team with the tools they need to offer an even higher level of dental care to our patients.”

Flushing Hospital’s Dental Department provides treatments in several specialty areas, including pedodontics, oral surgery, prosthodontics, implantology, orthodontics, endodontics, and periodontics. These treatments are provided by a team of 41 attending physicians, eight residents, and 10 support staff members.

Appointments at Flushing Hospital’s Dental Department are available from 9 AM to 5 PM on Monday, Tuesday, Thursday, and Friday, and from 9 AM to 8:30 PM on Wednesday.

Congratulations To The MediSys Health Network’s SEIP Award Winners

Congratulations to the MediSys Health Network’s Safety Excellence in Infection Prevention (SEIP) award winners.

The SEIP award recognizes employees who contribute to the success of infection control initiatives.

The criteria for the award are:

S: Surpasses above and beyond expected job role responsibilities as it relates to infection control.

E: Enforce actions that support infection prevention best practices.

I: I do the right thing, even when no one is looking.

P: Performs awesome acts of safety related to infection prevention.

We thank the following team members for leading by example and doing their part to reduce the risk of infection transmissions:

1.  Samantha McFarlane, RN, Surgical ICU- Jamaica Hospital

2. Vedautie Seepersad, Assistant Head Nurse, 3 North 2 Med Surg– Flushing Hospital

The MediSys Health Network cultivates a culture of safety by making infection control and prevention a priority.  All employees have an important part to play in preventing the spread of infections, and everyone’s contribution to safety is highly valued.

Welcome to the New Pre-Admission Testing and Private Outpatient Lab

We are pleased to announce the opening of the Pre-Admission Testing and Private Outpatient Lab on the ground floor of the Staff Residence Building at Jamaica Hospital Medical Center

Construction of our new office began in August of 2022 and was completed in February of 2023. The work was performed by the dedicated Jamaica Hospital Engineering team.

Our patients now get to experience a modernized office with calming earth tones including a landscape mural in the waiting area. We have a registration area for three Pre-Admission Testing staff members, a room that accommodates our four ASU/Admitting staff members, two evaluation rooms, and two rooms for EKG and phlebotomy.

The Presurgical Testing department evaluates perioperative patients scheduled for elective procedures at Jamaica Hospital. Patients are evaluated by our family nurse practitioner prior to their procedures with the coordination of pre-procedure labs . Evaluations may include EKG, X-rays, specialty consults, and covid screenings.

In addition, the staff will perform pre-employment labs referred by Occupational Health Services and outpatient lab referrals from providers.

Congratulations To The MediSys Health Network’s Good Catch Award Winners

The Good Catch award program recognizes MediSys Health Network employees who go above and beyond to ensure the safety of our patients.

Good Catch awardees receive recognition and a certificate of excellence based on their actions in preventing accidents from occurring. These actions may include keeping our facilities safe, correcting a medication order, preventing a patient from falling or reporting a significant change in a patient’s status.

Please join us in congratulating the following employees on their Good Catch:

  1. Diana Sanchez, Patient Advocate, Person-Centered Services- Jamaica Hospital
  2. Ana Petrakis, RN, CDU Department- Flushing Hospital
  3. Beena Joseph, MD, CDU Department -Flushing Hospital

By identifying a problem before it became a patient safety issue, our awardees have helped our hospitals provide patients with excellent care. We thank them for being exemplary members of our team and contributing to our goal of being a high-reliability network.

Congratulations to the MediSys Health Network’s CARE Award Recipients

The CARE Award Program recognizes employees who receive positive written remarks from patients or their loved ones after receiving high-quality and compassionate care.

The criteria for the award are:

C: Compassion- Through listening, identifying patient vulnerabilities, and conveying empathy.

A: Advocacy-Ensure quality care is given and the safety of the patients and environment is maintained.

R: Respect-Greeting or speaking to others in a kind and respectful way.

E: Engagement-Make individuals feel that they are valued, important, and recognized.

Please join us in congratulating:

1. Nicole Machac, MD, Physician Obstetrics and Gynecology- Jamaica Hospital
2. Dmitry Fridman, MD, Ph.D., Obstetrics and Gynecology-Jamaica Hospital
3. Miltiadis Pitsos, MD, Obstetrics and Gynecology- Jamaica Hospital
4. Rhonda Davis, Hostess-Jamaica Hospital
5. Patricia Spencer, CNA- Flushing Hospital
6. Anjana Thomas, RN- Flushing Hospital
7. Caroline Nichols, RN- Flushing Hospital

We thank our employees for their contributions to making our hospitals high-reliability facilities that focus on patient-centered care.

HEALTHGRADES RANKS JAMAICA HOSPITAL MEDICAL CENTER AMONG TOP 5 IN NEW YORK FOR SURGICAL CARE

We are pleased to announce that Jamaica Hospital Medical Center has been ranked number two in New York for surgical care by Healthgrades in 2023. Additionally, our hospital is the top-ranked hospital in Queens County for surgical care and has also received recognition for being among the top 5% in the nation for this area of expertise.

To determine this year’s rankings, Healthgrades evaluated clinical performance for nearly 4,500 hospitals nationwide focusing on 18 key specialties across a mix of chronic, urgent, and surgical specialty areas.

Hospitals recognized as among the top five in their states by Healthgrades are providing patients with consistently better-than-expected clinical outcomes.

Jamaica Hospital offers a wide range of comprehensive inpatient and outpatient surgical services. Our surgeons utilize cutting-edge techniques and sophisticated instrumentation to deliver the best possible outcomes. Jamaica Hospital’s commitment to providing high-quality care to our community and our pursuit of clinical excellence is reflected in our many achievements. We are proud to have earned the distinction of being ranked number two in New York for surgical care.

“Being recognized as one of the top 5 in New York for Surgical Care is a tremendous achievement that speaks to MediSys Health Network’s ongoing commitment to high-quality care. Hospitals receiving a #2 ranking in their state have a proven track record of delivering superior outcomes for the patients in their community,” said Brad Bowman, MD, Chief Medical Officer and Head of Data Science, Healthgrades. Bowman added, “For almost 25 years, our mission has been to provide consumers with clear and accessible information to make more informed healthcare decisions. Patients can feel confident knowing that they have access to top-ranked care for Surgical Care at Jamaica Hospital Medical Center.

Jamaica Hospital also received the 2023 America’s 250 Best Hospitals award from Healthgrades.  The award places our organization in the top 5% of hospitals in the country for overall clinical performance.

Jamaica Hospital Hosts Town Hall on MediSys and MSK Clinical Collaboration

Jamaica Hospital Medical Center hosted a town hall to provide more information about the new clinical collaboration between the MediSys Health Network and Memorial Sloan Kettering Cancer Center (MSK). The town hall was held both in-person in Jamaica Hospital’s “D” Building and virtually for attendees at Flushing Hospital Medical Center.

Several presenters spoke about how this collaboration would help bring world-class cancer care to patients in Queens and discussed plans for the future of the partnership in detail. The first phase of the relationship is expected to bring a robust new oncology program to the network, as well as opportunities for patient participation in clinical trials.

David Pfister, MD, Chief of the Head and Neck Oncology Service at MSK and Associate Deputy Physician-in-Chief of Strategic Partnerships, spoke at the event about his enthusiasm regarding the future of MSK’s collaboration with MediSys and the objectives it is being designed to achieve. “The goal of the collaboration is to provide the highest quality cancer care locally,” said Dr. Pfister. “Central to our strategy is for MediSys to improve and grow its own cancer program with MSK’s assistance.”

Dr. Sabiha Raoof, Chief Medical Officer and Chairperson of Radiology at MediSys, also spoke at the town hall, outlining the importance of resources for patient navigation and how her own experiences as a breast cancer patient at MSK showed her how essential this aspect of care is for the program.

“My experience receiving cancer treatment taught me how complex it really is to navigate health care. It took a whole team to ensure I received the best care possible,” said Dr. Raoof.

Dr. Rosa Nouvini, an Assistant Attending and Junior Faculty Council Vice Chair at MSK as well as a key figure in building the MediSys oncology program, also spoke briefly about her experiences treating patients as part of the collaboration so far.

“Personal connections that help to better understand patients’ life experiences and barriers to health care are an important part of how we offer the best cancer treatment possible,” said Dr. Nouvini. “It’s been amazing to bring that approach and the quality of MSK’s cancer care to MediSys.”

The partnership between MediSys and MSK is ultimately expected to significantly reduce socioeconomic, language, and education-related obstacles to quality cancer care for the diverse population of over 2.4 million Queens residents. “This is a terrific partnership,” said Bruce J. Flanz, President and CEO of the MediSys Health Network. “Our culturally and ethnically diverse patient population will gain access to world-class cancer care not only now, but for generations to come.”