Jamaica Hospital Medical Center and Flushing Hospital Medical Center are proud to be two of only 12 hospitals chosen to participate in a 24-month collaborative program that will help the MediSys Health Network reach its goal of delivering the highest level of patient-centered care.
The program, which is being funded by the NYS Health Foundation, will allow both hospitals the opportunity to work with Planetree, an international, non-profit organization that facilitates patient-centered care in a healing environment.
According to the program, over the next two years, Planetree will partner with Jamaica and Flushing Hospital by offering a full spectrum of services to help them develop a path to providing person-centered care. Planetree will be assisting the MediSys hospitals by providing assessments to better understand our organization’s culture from all perspectives and offering coaching and training to help us develop, implement and maintain a range of person-centered care strategies. At the end of the 24-month collaborative, both hospitals hope to achieve Planetree Bronze Designation.
It has been proven that hospitals that are dedicated to patient-centered care have experienced many benefits, including:
- Higher Quality of Care
- Improved Patient Outcomes
- Lower Readmission Rates
- Shorter Lengths of Stay
- Higher Patient Experience Scores
- Increased Employee Satisfaction & Retention
- Improved Reputation
Planetree’s mission to “inspire caregivers to make patients true partners in their care, meeting their human needs and improving outcomes” is in perfect alignment with the goals of the MediSys Health Network as it has been our main focus over the last several years to improve the patient experience. “We are very excited to have the opportunity to work with Planetree. We hope that this collaboration will inspire a network-wide culture change to patient-centered care excellence” states Emilia Escamilla-Rebaza, RN, Director of Person-Centered Services.
Please stay tuned for more information about the Planetree collaborative.