Flushing Hospital Medical Center’s Employee Softball Game

On September 13th, 2025, Flushing Hospital Medical Center held its annual employee softball game. The event has been held every year since 2017, but was postponed in 2019 due to the COVID-19 pandemic.

Organized by Robert Arbitello, the Assistant Director of Material Management, the tournament consisted of nine teams, five from Flushing Hospital, two from Jamaica Hospital, and two from Health First. With almost 100 players participating, each team consisted of 12 players, a mixture of employees from different departments, as Mr. Arbitello put it, “It’s a great way for people to get to know each other.”

This was more than just a hospital event. It was a family event. “It was a day for friends and family members to have fun”, said Mr. Arbitello. In addition to a great game of softball, barbecue was served, and a face painter was available for the children in attendance.

The event was a huge success, with Mr. Arbitello receiving great feedback from the employees who attended, telling him that they had a lot of fun. “Events like these are great for morale, and we want the employees to know that they are cared for”, he says. He only has three rules for attending: you either play, volunteer, or bring your family.

 

MediSys Health Network Awarded for Its Excellence in Stroke Care

The MediSys Health Network continues to demonstrate its unwavering dedication to providing high-quality stroke care. Jamaica Hospital Medical Center was recognized by the American Heart Association (AHA) for its continued commitment to quality improvement across its cardiovascular and stroke service lines by awarding the hospital the 2025 AHA Commitment to Quality Award.

Additionally, Jamaica and Flushing Hospital received the American Heart Association’s 2025 Get With The Guidelines-Stroke Gold Plus with Honor Roll Elite and Target: Type 2 Diabetes Honor Roll Achievement Award. 

Get With The Guidelines puts the expertise of the American Heart Association and American Stroke Association to work for hospitals nationwide, helping ensure patient care is aligned with the latest research and evidence-based guidelines. Get With The Guidelines – Stroke is an in-hospital program for improving stroke care by promoting consistent adherence to these guidelines, which can minimize the long-term effects of a stroke and even prevent death. 

Both Jamaica Hospital and Flushing Hospital Medical Centers’ Departments of Prehospital Care have also received the American Heart Association’s Mission: Lifeline® EMS Gold achievement award for their commitment to offering rapid and research-based care to people experiencing the most severe form of heart attacks and strokes, ultimately saving lives. 

Jamaica Hospital and Flushing Hospital Medical Centers’ Departments of Prehospital Care are honored to be recognized by the American Heart Association for our dedication to providing optimal care for heart attack patients. The Mission: Lifeline program puts proven knowledge and guidelines to work daily, so patients have the best possible chance of survival. 

Congratulations to both hospitals on being recognized for these great achievements.  

MediSys Health Network Research Day

The MediSys Health Network of Jamaica Hospital and Flushing Hospital Medical Centers held its Fourth Annual Research Conference and Poster Competition.  

The posters submitted are broken into three categories: Case Reports, Empirical Research, and Quality Improvements. They are then graded on a rubric of five areas: format, visual, content 1, content 2, and impact.  

The first-place winning posters in Case Reports were “Osler-Weber-Rendu Syndrome: Diagnosis and Management of Pulmonary Hypertension” by T. Okan, M. Al-Dmour, M. Hussein, S. Mohammed, V. Patel, A. Doshi, S. Jain, and K. Doshi (JHMC) and “HIV and Miliary Tuberculosis Co-Infection: A Case Series” by A. Inghirami, M.A. Burrola-Suarez, and J. Shakil (FHMC). 

Second-place winning posters of the category included “A Case of Bilateral Pulmonary Embolism Treated with Catheter-Directed Thrombolysis in a Patient Who Presented with Syncope and Chest Pain” by R. Maharjan, S. Rao, Z. Lasic (JHMC), and “Spontaneous Splenic Rupture in a 74-Year Old on Apixaban” by C. Montesano, D. Egbo, N. Marfo, M.A. Louis, and  N. Mandava.  

And finally, the third-place posters were “The Use of Intravenous Thrombolytics for Acute Ischemic Stroke in Patients with Thrombocytopenia Complicated by Hemorrhagic Conversion Due to Undiagnosed Malignancy” by A. Sivapalan, C. Ninan, and A. Waddell (JHMC) and “Breast Cancer and Tumor Lysis Syndrome: A Rare Critical Issue” by V. Khachatryan, M.A. Burrola-Suarez, M.T. Rahman, N. Tasnim, K. Cappas, and A. Khan (FHMC). 

In the Empirical Research Category, the posters that were awarded first place were “Assessing Patient-Providers’ Conversations about Stress and Health” by F. Khan, A. Mir, L. Gance, S. Chemouni Bach, M. Basant, A. Chorzepa, L. Keating, C. Nienaber, A. Roth, D. Chen, and E. Brondolo (JHMC) and “Circadian Variations of Glucose Challenge Test Results in Pregnancy: Examining Non-Linear Trends” by A. Makol, L. Keating, R.J. Robitsek, T. Tang, Lien B, L. Woo, and I. Ngai (FHMC).  

Second-place winning posters were “Comparing Acidity and Dental-Hypersensitivity Between Arginine Mouthrinse and SDF” by M.R. Mears, L. Keating, and J. Weiss (JHMC) and “Exploring Potential Under Diagnosis of Hypophosphatasia” by R. Faridizad, K. Cappas Cordero, S. Khalid, H. Sadia, M. Mafi, A. Russo, L. Keating, and K. Robinson (FHMC). 

Lastly, the third-place winning posters of the category were “Point of Care Fentanyl Testing VS. Standard Testing in a Chemical Dependency Unit” by M.S. Radeos, J. Cintron-Hernandez, B. Balchan, G. John, B. Joseph, A.M. Radeos, J. Wong, and D. Chen (JHMC) and “Adipose Rebound in Patients with Congenital Hypothyroidism in an Urban Multiethnic Community Hospital” by N.L. Sands, A. Glowacki, A. Gogenini, M. Roland, and L.Q. Lew (FHMC). 

In the final category Quality Improvements, the first-place winning posters were, “Improving Pain Documentation in Osteopathic Manipulative Treatment: Efforts to Support a Developing Standard of Care” by H. Liu, H. Jaber, A. Jaramillo, F. Khan, Z. Sagarwala, C. Pang, R. Resendez Rodriguez, E. Siaw, S. Varughese, H. Woo, A. Eromosele, L. Keating, P. Cruz, C. Nienaber, A. Roth, and E. Brondolo (JHMC) and “QI Project: Assessing Internal Medicine Interns’ Confidence in Various Tasks Over the Course of Intern Year” by S. Dubey, M. Roland, and K. Beekman (FHMC). 

Congratulations to all of those who placed, the honorable mentions of each category, and everyone who participated in this year’s Research Day Conference and Poster Competition.

 

Congratulations to Flushing Hospital Medical Center for being Recognized as Pediatric Ready!

Congratulations to Flushing Hospital Medical Center for being recognized as Pediatric Ready! by the New York Always Ready for Children Pediatric Recognition Program.

Flushing Hospital Medical Center participated in the program which aims to ensure that every ill and injured child receives appropriate emergency medical care within New York State emergency departments. The hospital was recognized for its efforts and dedication to help set the standard for the best possible pediatric care in New York.

This recognition is a testament to Flushing Hospital’s commitment to pediatric readiness in medical and traumatic emergencies. Participating in the New York Always Ready for Children Pediatric Recognition Program indicates participation in the National Pediatric Readiness Project, having a physician and nurse Pediatric Emergency Care Coordinator, and a willingness to share resources and collaborate with other hospitals in New York State to improve pediatric care.

This program is an effort supported by the EMS for Children Innovation and Improvement Center, the Federal Health Resource and Service Administration (HRSA), the American Academy of Pediatrics, the Emergency Nurses Association, the American College of Emergency Physicians, and the American College of Surgeons.

The Always Ready for Children (ARC) Pediatric Recognition Program is a state and region-wide recognition system for emergency departments committed to improving their pediatric care. The program was created, managed, and maintained by the region’s EMS for Children State Partnership Programs (EMSC), with support from the Health Resources and Services Administration and the EMSC Innovation and Improvement Center.

The Lown Institute Has Recognized Jamaica Hospital and Flushing Hospital Medical Centers For Excellence in Health Equity

The Lown Institute has recognized Jamaica Hospital and Flushing Hospital Medical Centers for excellence in health equity, receiving an “A” grade on the 2024-25 Lown Institute Hospitals Index for Social Responsibility.

Jamaica Hospital and Flushing Hospital Medical Centers achieved this honor through strong performance across metrics of community benefit, pay equity, and inclusivity out of more than 3,500 hospitals nationwide.

“Great care is only great if everyone can access it,” said Vikas Saini, MD, president of the Lown Institute. “We need hospitals to be strong community partners—and Jamaica and Flushing Hospitals are at the top of our list showing the way.”

The Lown Hospitals Index for Social Responsibility is the only ranking to combine health equity metrics and value of care alongside patient outcomes, for more than 2,700 acute care and 800 critical access hospitals nationwide—offering a holistic view of hospitals as total community partners. In the fifth annual rankings, the 2024-25 Lown Index evaluates hospitals on over 50 measures including novel metrics such as community benefit, racial inclusivity, and avoidance of overuse. Data sources include Medicare fee-for-service and Medicare Advantage claims, CMS patient safety data and hospital cost reports, and IRS 990 forms. The full can be found on the Lown Index website.

The Lown Institute is an independent think tank advocating bold ideas for a just and caring system for health. Learn more at www.LownHospitalsIndex.org.

JHMC Nurses in Singapore

Recently, Jamaica Hospital Medical Center nurses attended the Sigma Theta Tau International Research Congress Sharing Insights, Advancing Care: Disseminating Nursing Research and Evidence for the Future in Singapore, Indonesia. Representing Jamaica Hospital was Sharon Wexler, PhD, RN, Nurse Scientist, Vik Singh, MS, RN, Director of Nursing, Annessa Madraymootoo-Ramdial, MSN, RN, Rohan Sumrah, MS, RN, Clinical Nurse Leaders, and Shiv Kumari Santram, MS, RN, Nurse Manager.

Sigma Theta Tau International Nurses Honor Society was founded in 1922 by six nursing students. It became the first US organization to fund nursing research. With membership being by invitation only, Sigma has more than 100,000 active members who reside in more than 100 countries. Throughout the world, there are roughly 600 chapters at more than 700 institutions of higher education. Jamaica Medical Center affiliates with Pace University Omega Delta Chapter of Sigma. Sigma has always recognized the value of scholarship and excellence in nursing practice.

The Research Congress was attended by 1,026 attendees representing 47 countries and 185 Honor Society Chapters. 65% of the attendees have a doctoral degree. There were 1,039 educational sessions.

At the Research Congress, the representatives from Jamaica Hospital presented the poster “Clinical Nurse Leader: An Innovative Solution to Facilitating Excellence at the Bedside”. The premise of the poster and presentation was to discuss the role of the Clinical Nurse Leader (CNL) at Jamaica Hospital Medical Center. The role was introduced by the American Association of Colleges of Nursing (AACN) in 2003, the first new nursing role in over 35 years. The CNL assumes accountability for patient-care outcomes through the assimilation and application of evidence-based information to design, implement, and evaluate patient-care processes and models of care delivery. The CNL is a provider and manager of care, at the point of care, to individuals and cohorts of patients anywhere healthcare is delivered. The poster was curated by Sharon Wexler, PhD, RN, Nurse Scientist, Kathleen Karsten, PhD, RN, and Susan Iovino, DNP, RN.

In addition to the poster and presentation, this initiative was accepted for publication in the November 2024 issue of Nursing Management, titled, Transforming Care at the Bedside: The Role of the Clinical Nurse Leader.

Congratulations to the nursing team for this amazing achievement.

Congratulations to Jamaica Hospital Medical Center for Earning the ACR Lung Cancer Screening Designation

Jamaica Hospital Medical Center has been designated a Lung Cancer Screening Center by the American College of Radiology.

The ACR Lung Cancer Screening Center designation is a voluntary program recognizing facilities committed to providing safe, effective diagnostic care for individuals at the highest risk for lung cancer.

To receive this elite distinction, facilities must be accredited by the ACR in computed tomography in the chest module and undergo a rigorous assessment of their lung cancer screening protocol and infrastructure. Procedures in place for follow-up patient care, such as counseling and smoking cessation programs, are also required.

Lung cancer is the nation’s leading cancer killer – taking the lives of more people each year than breast, colon, and prostate cancers combined. That’s why the Jamaica Hospital Lung Cancer Screening Program is committed to improving the morbidity and mortality associated with lung cancer. Lung cancer screening with low-dose computed tomography scans, and appropriate follow-up care, significantly reduces lung cancer deaths. Jamaica Hospital’s Lung Cancer Screening Program offers screening with an LDCT chest scan for high-risk individuals who are aged 50-80 years old, are current smokers or those who have quit within the past 15 years, have a tobacco smoking history of at least 20 pack years, and are asymptomatic with no signs or symptoms suggestive of lung cancer.

Congratulations to the Jamaica Hospital Lung Cancer Screening Program on receiving this outstanding recognition from the ACR, the gold standard in imaging.

For more information about the Lung Cancer Screening Center designation, visit: acr.org/Quality-Safety/Lung-Cancer-Screening-Center.

U.S. News & World Report Names Jamaica Hospital Medical Center Among Best Hospitals 2024-2025 as High Performing

The annual Procedures & Conditions ratings are designed to assist patients and their healthcare providers in making informed decisions about where to receive care for challenging health conditions or elective procedures.

U.S. News evaluated nearly 5,000 hospitals across 15 specialties and 20 procedures and conditions. Hospitals awarded a “Best” designation excelled at factors such as clinical outcomes, level of nursing care, and patient experience.

“For 35 years, U.S. News has been a leading resource for patients navigating their health care decisions,” said Ben Harder, chief of health analysis and managing editor at U.S. News. “The ‘High Performing’ designation acknowledges hospitals that consistently deliver high-quality care for specific medical procedures and conditions. This recognition highlights their expertise and commitment to patient well-being.”

To calculate the Best Hospitals rankings, U.S. News evaluated each hospital’s performance on objective measures such as risk-adjusted mortality rates, preventable complications, and level of nursing care. The Best Hospitals Specialty rankings methodology and Procedures & Conditions ratings methodology measure patient outcomes using data from millions of records provided by the Centers for Medicare & Medicaid Services. This year, among other methodology refinements, U.S. News incorporated new data on care provided to patients with Medicare Advantage insurance and on care provided to outpatients, nearly doubling the number of patients included in its annual data analysis. The Procedures & Conditions ratings are based entirely on objective quality measures.

Congratulations to Jamaica Hospital Medical Center on this remarkable recognition from U.S. News & World Report.

MediSys Health Network Earns Gold

The MediSys Health Network received national recognition and multiple gold awards from the American Heart Association (AHA) for providing outstanding heart health and stroke care.

Get With The Guidelines and Mission: Lifeline put the expertise of the American Heart Association and American Stroke Association to work for hospitals nationwide, helping ensure patient care is aligned with the latest evidence- and research-based guidelines. As a participant in Mission: Lifeline and Get With The Guidelines programs, MediSys qualified for the awards by demonstrating its commitment to improving quality care.

This year, Jamaica Hospital Medical Center earned the American Heart Association’s:

  • Get With The Guidelines®-Coronary Artery Disease NSTEMI Gold with Target: Type 2 Diabetes, for its commitment to offering rapid, research-based care to people experiencing a specific type of heart attack known as a non-ST elevation myocardial infarction (NSTEMI).
  • Get With The Guidelines® – Stroke Gold Plus with Target: Stroke Honor Roll Elite Plus, Advanced Therapy and Target: Type 2 Diabetes Honor Roll award, for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines, ultimately leading to more lives saved and reduced disability.
  • Mission: Lifeline® EMS Gold achievement award, for its commitment to offering rapid and research-based care to people experiencing the most severe form of heart attacks and strokes.

Flushing Hospital Medical Center also earned the AHA’s Mission: Lifeline® EMS Gold achievement award for providing optimal and life-saving care for heart attack and stroke patients. The hospital earned the award by adhering to the latest research-based clinical practices to support better outcomes for patients.

Both hospitals are proud to receive the highest-level awards from the American Heart Association’s Get With The Guidelines® and Mission: Lifeline® EMS programs.

“These awards show the MediSys Health Network’s commitment to caring for those in their community who need cardiovascular care,” said Donald Lloyd-Jones, chair of the American Heart Association Quality Oversight Committee and chair of the Department of Preventive Medicine at Northwestern Medicine. “By following the American Heart Association’s quality improvement protocols, MediSys can help realize our shared vision of improved patient outcomes, fewer readmissions and lower mortality rates – a win for health care systems, families and communities.”

Schwartz Rounds at JHMC

On July 26th, 2024, Jamaica Hospital held Schwartz Rounds on campus with 179 attendees. The Schwartz Rounds program offers healthcare providers a regularly scheduled time during their fast-paced work lives to openly and honestly discuss the social and emotional issues they face in caring for patients and families. In contrast to traditional medical rounds, the focus is on the human dimension of medicine. “As a first-time attendee, this experience has improved my insight into how patient care looks outside of the actual clinical care. I also have a better understanding as to how each staff member contributes to the care team”, said one attendee.

During the event, caregivers can share their experiences, thoughts, and feelings on thought-provoking topics drawn from actual patient cases. The premise is that caregivers can better make personal connections with patients and colleagues when they have greater insight into their responses and feelings. “It is great to see how our organization cares for our patients and our staff”, an attendee said. Panelists from diverse disciplines participate in the sessions, including physicians, nurses, social workers, psychologists, allied health professionals, and support staff. After listening to a panel’s brief presentation on an identified case or topic, caregivers in the audience are invited to share their perspectives and broader related issues. One attendee described the experience as a “Fantastic concept of a round. I felt empathetic with the speakers and it will impact the patient care that I provide. Thank you for organizing this, and I am looking forward to the next one.”

The JHMC Schwartz Rounds® committee members and organizers include Dr. Sharon Narducci, CQO- Senior Leader Champion, Oksana Galibova, Director PCS- Program Coordinator, Dr. Gina Basello, Network Medical Director, GME&DIO- Physician Facilitator, Dr. Susan Iovino, CNO- Nursing Facilitator, Vivekanand Singh, DON- -Planning Committee Member, Robert Pryce, DON- Planning Committee Member, Frances Perez, SW- Planning Committee Member, Karen Codd, Senior Wellness Coordinator- Planning Committee Member, and Person Centered Services Department: Logistics.

Our Schwartz Rounds® Committee Members thank everyone for their participation and invite all employees to attend future rounds, with the next event scheduled at noon in the JHMC Auditorium on 10/25/2024.

For questions, please contact Oksana Galibova, MSN, RN, Network Director Person-Centered Services Email: [email protected]