Jamaica Hospital Medical Center and Flushing Hospital Medical Center each held their inaugural Patient and Family Advisory Council (PFAC) meetings on October 14th and 15th respectively. The PFAC meetings are a product of our collaboration with the Planetree initiative and mark a significant step in the MediSys Health Network’s path to becoming a person-centered organization.
PFAC was established to provide our hospitals with a fresh perspective, from the eyes of our patients, and use that knowledge to potentially transform how we deliver care. At these meetings, patients and their family members are asked to share their experiences while at our hospitals and provide feedback about what we are doing well as well as how we can continue to make improvements.
These dedicated individuals, known as PFAC advisors, will meet monthly with an interdisciplinary group of hospital team members. These advisors were specially selected based on the meaningful interactions they had with our team while either they or their loved ones were rendered care at our hospitals. The advisors’ insights serve as valuable information, as we look to continue to improve our patients’ experiences.
We would like to acknowledge these valuable members not only for volunteering their time but also for their passion for improving caring interactions within the walls of our institutions, which many of us call our second home. The first two advisors to join Jamaica Hospital’s Patient and Family Advisory Council are Caridad Diaz and Lydia Guzman. Runa Khan and Andrew Sheppard have both graciously agreed to serve as Flushing Hospital’s PFAC advisors.
The advisors meet on the second Monday of every month at Jamaica Hospital and third Tuesday at Flushing Hospital. Each of them has made a two-year commitment to the Patient and Family Advisory Council.
For more information about the PFAC program at Jamaica Hospital, please contact Emilia Escamilla-Rebaza at 718-206-8983 or email her at [email protected].
For more information about the PFAC program at Flushing Hospital, please contact Daryl Arcinas at 718-670-8930 or e-mail him at [email protected].

On Friday, May 24th, over 30 research posters and additional published works were displayed in print and electronic forms in Jamaica Hospital’s auditoriums. The following week, on Thursday, May 30th, Flushing Hospital showcased nearly three dozen posters on the walls of the auditorium. All of the posters on display were presented at professional conferences within the last year.
Many passed through and admired the posters at both events, which included submissions from various departments including family and internal medicine, ob/gyn, orthopedics, pathology, pediatrics, psychiatry, pulmonology, surgery, and trauma.
On Monday, May 6th, Dr. Luigi Tullo received a United Hospital Fund “Tribute to Excellence in Health Care” award. This award is presented to healthcare professionals recognized as Quality Improvement Champions across the New York Metropolitan area.


In April, Jamaica Hospital Medical Center celebrated National Volunteer Week by hosting its annual Volunteer Awards Ceremony and Dinner.

Jamaica Hospital Medical Center and Flushing Hospital Medical Center are proud to be two of only 12 hospitals chosen to participate in a 24-month collaborative program that will help the MediSys Health Network reach its goal of delivering the highest level of patient-centered care.
In 1991, President George H.W. Bush signed a proclamation that recognized physicians for the work that they do. This day, now known as National Doctors’ Day, is celebrated on March 30th and was created to thank physicians for their tireless contributions to our well-being as a society.
On Friday, March 22nd, a special flag raising ceremony was held at MediSys Clocktower in honor of the men and women who served bravely in the Vietnam War.

Dr. Cara James, Director of Medicaid and Medicare Services (CMS) Office of Minority Health as well as the co-chair of the CMS Rural Health Council shared a very valuable presentation entitled “Achieving Health Equity through Increased Understanding, Sustainable Solutions, and Collective Action.” The purpose of the presentation was to educate the audience that healthcare disparities can occur due to many different factors including race, ethnicity, age, gender, socioeconomic status, sexual orientation, or disability.
At Flushing Hospital, outpatient dietitian, Laura Wang presented the importance of reading nutrition labels at two senior centers. She also hosted a healthy snack workshop at a local elementary school.
Since arriving in Puerto Rico last week, the MediSys Health Network twenty-person team has been divided into two smaller groups, each with different assignments.
