Improving overall patient experience is a top priority for the Person-Centered Services Department at Jamaica Hospital Medical Center. The department has implemented several quality assurance initiatives and is constantly exploring new ways to bolster patient satisfaction.
One of their newest initiatives involves providing patients with an escape from clinical environments by way of reading. “We want patients to feel relaxed and take their minds away from what may be a stressful situation. Books will help them to transcend to any place their imaginations will take them,” explains Emilia Escamilla-Rebaza, Director of Person-Centered Services. “We are collecting new and gently used books and magazines. All will benefit the patients and family members of our hospital.”
Donations can be dropped off at the Jamaica Hospital A/B Building room 535 or in the drop box located in the hospital’s admitting office.
For questions, please contact Person-Centered Services at 718-206-8798 or email DSanche3@jhmc.org