On November 23, 2023, 152 staff members at Flushing Hospital Medical Center attended the first Schwartz Rounds event held since the end of the COVID-19 pandemic. The panel discussion included attending physicians, residents, nurses, and social workers, all of whom shared challenges they experienced with building trust and meeting family expectations in cases with unexpected outcomes.

The Schwartz Rounds program offers our healthcare providers a regularly-scheduled time during their fast-paced work lives to openly and honestly discuss social and emotional issues they face while caring for patients and their families. Unlike traditional medical rounds, these discussions focus on shared experiences, thoughts, and feelings centered around thought-provoking topics drawn from actual patient cases. The goal of the program is to provide caregivers with a greater ability to make personal connections with patients and colleagues by offering greater insight into one another’s responses and feelings.

Panelists from diverse disciplines participate in the sessions. After listening to a brief presentation on a particular case or topic, caregivers in the audience are invited to share their own perspectives and discuss broader related issues. Participants in Schwartz Rounds report that the honesty and vulnerability involved in these discussions help them to feel less isolated in their own experiences.

Our Schwartz Rounds committee members thank everyone for their participation in this first panel discussion and invite all employees to attend future rounds throughout 2024. These rounds will take place on 3/14, 6/27, 9/26 and 12/19. Additional rounds will also take place at Jamaica Hospital Medical Center on 1/19, 4/19, 7/26, and 10/25.

If you have any questions about Schwartz Rounds, please contact Oksana Galibova, the Program Coordinator for Schwartz Rounds and Network Director of Person-Centered Services, by sending an email to ogalibov@jhmc.org.